Seems like it will cover every eventuality . Good to have piece of mind . Easy process to buy
0
Partager
Client de confiance
Vérifié par Feefo
3 years ago
Everything addressed to the wrong name!
I thought everything was fine up until I received the confirmation email. Even though I bought the insurance and paid on my card, all communication has been addressed to my partner. I am hoping there...
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Marketing Assistant
Dreamsaver Wedding Insurance
3 years ago
Hi
Thank you very much for your feedback. We're sorry to hear you feel you received a negative experience on this occasion. Unfortunately, our system automatically puts the older individual first, in this instance your fiancé. We are working to resolve this issue, however we can change it manually, which we have done and resent you your documents.
Thanks
0
Partager
Client de confiance
Vérifié par Feefo
3 years ago
Spoke to one of your colleagues on the phone who was superb and really helpful, great work guys!
Marketing Assistant
Dreamsaver Wedding Insurance
3 years ago
Thanks for the kind words.
Our aim is to provide you with the information you need to purchase the right policy for you and sometimes, we feel, the best way is speak to someone on the phone.
Best Wishes for a beautiful wedding.
0
Partager
MH
Mr Peter Halliday
Vérifié par Feefo
Bradford
3 years ago
Ce que Mr Peter Halliday a dit à propos de Dreamsaver Wedding Insurance:
Quick and easy to do, with competitive prices too
Quick and easy to do, with competitive prices too
0
Partager
MP
Mr Rupesh Parmar
Vérifié par Feefo
3 years ago
Ce que Mr Rupesh Parmar a dit à propos de Dreamsaver Wedding Insurance:
The search stage was simple and explained everything we were looking for in the policy. Unfortunately I am still awaiting the confirmation of my insurance purchase which is concerning.
Marketing Assistant
Dreamsaver Wedding Insurance
3 years ago
Hello,
Thank you for your feedback, we are sorry to hear about your experience. We have re-sent your documents to the email address you have provided. Please check your junk and spam folders, as unfortunately sometimes emails can mistakenly end up in there.
If you still have not received your documents we may need to try sending them to an alternative email address. If so, please call us on 01483 806 680 (our opening hours are 9:00am - 5:30pm Monday - Friday) or email us at enquiries@voyagerins.com.
Kind regards
0
Partager
Client de confiance
Vérifié par Feefo
3 years ago
Easy to apply, good price!
good price
0
Partager
Client de confiance
Vérifié par Feefo
3 years ago
The process was fantastic and I’m happy with the insurance. However , everything seems to be in my husband to be’s name even though I have paid for it and it is my contact details and in my name. It...
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Marketing Assistant
Dreamsaver Wedding Insurance
3 years ago
Hi
Thank you very much for your feedback. We're sorry to hear you feel you received a negative experience on this occasion. Unfortunately, our system automatically puts the older individual first, in this instance your fiancé. We are working to resolve this issue, however we can change it manually, which we have done and resent you your documents.
Thanks
Client de confiance
3 years ago
Thank you for the explanation and correction
0
Partager
Client de confiance
Vérifié par Feefo
3 years ago
Good coverage and prompt replies from their customer service.
0
Partager
Client de confiance
Vérifié par Feefo
3 years ago
Easy purchase and clear options
The application and online purchasing process was easy. I had a couple of questions that were responded to quickly- one by email and 1 by phone. Hope not to need to try out the claims process!
0
Partager
MD
Mr David Dryburgh
Vérifié par Feefo
3 years ago
Ce que Mr David Dryburgh a dit à propos de Dreamsaver Wedding Insurance:
We still do mot have our.policy 2 months after buying the.insurance
Marketing Assistant
Dreamsaver Wedding Insurance
3 years ago
Hello,
Thank you very much for your feedback. We're sorry to hear you feel you received a negative experience on this occasion.
We have re-sent your documents to the email address on your policy. Please check your junk and spam folders, as unfortunately sometimes emails can mistakenly end up in there.
If you still have not received your documents we may need to try sending them to an alternative email address. If so, please contact the Customer Services team by calling +44 (0) 1483 562 662 (Open Mon-Fri, 9.00am-5.30pm) or emailing enquiries@voyagerins.com.
Thanks
Dreamsaver Wedding Insurance, for peace of mind leading up to and during your special day. Get a fast online quote and protect your wedding or civil ceremony today.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Dreamsaver Wedding Insurance, for peace of mind leading up to and during your special day. Get a fast online quote and protect your wedding or civil ceremony today.
