Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Directline Flights Commentaires

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

Service

avis au cours de l’année écoulée

Afficher tous les 17,581 commentaires

Client de confiance

11 years ago

The booking experience was straight forward and efficient.

Client de confiance

11 years ago

It was a two part experience.The actual on line booking was not good because the…

It was a two part experience.The actual on line booking was not good because the web site went down on two occasions when I had put mydebit card number.It was frustrating because I wasnot. and able...

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Directline Flights

11 years ago

I appreciate you taking the time to leave your feedback. It looks like the airline rejected your booking because their system wouldn't accept the full stop/period entered in your first name. I'm glad that we were able to put things right for you when my colleague Matthew spoke to you the following day. I hope we can help again in the future. Tony, Customer Services

Client de confiance

11 years ago

easy to follow instructions

Client de confiance

11 years ago

it was easy to do the booking..... but I must say the Prices for hold…

it was easy to do the booking..... but I must say the Prices for hold luggage is a little over the top

Client de confiance

11 years ago

No problems. Would use direct line again.

Client de confiance

11 years ago

only down side was paying extra 140 0pound at stansted airport because i didnt print…

only down side was paying extra 140 0pound at stansted airport because i didnt print ticket prior getting to airport.

Client de confiance

11 years ago

Our experience with Easyjet and Flybe was just great. The flights were on time, our…

Our experience with Easyjet and Flybe was just great. The flights were on time, our reservations were there so no complaints. Will use directlineflights again.

Client de confiance

11 years ago

Very good on just the booking .The rest of the booking ,Passport details,Luggage details, etc.…

Very good on just the booking .The rest of the booking ,Passport details,Luggage details, etc. were very poor.I live in cyprus and had to phone Direct Line to find out if my flight was booked as...

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Directline Flights

11 years ago

Thanks very much for your feedback. I agree, Monarch's systems are very antiquated and difficult to navigate. We're more than happy to call you to help, wherever you are, so please feel free in the future to drop us an email requesting a call. Tony, Customer Services

Client de confiance

11 years ago

Very efficient

Client de confiance

11 years ago

Excellent

Client de confiance

11 years ago

It was fine!

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