Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Directline Flights Commentaires

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

Service

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avis au cours de l’année écoulée

Afficher tous les 17,581 commentaires

Client de confiance

11 years ago

Clear instructions followed booking. Arrangements for car park were good. Our fault we got on…

Clear instructions followed booking. Arrangements for car park were good. Our fault we got on the wrong bus on our return to U.K. and had a trip round short stay parks before returning to the...

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Client de confiance

11 years ago

My husband and I have used you on 3 occasions, so that must justify why…

My husband and I have used you on 3 occasions, so that must justify why we will Continue to use you.

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Client de confiance

11 years ago

I booked my flights online but There was an error on my page, the next day…

I booked my flights online but There was an error on my page, the next day a lady from customer service called me and sorted it out for me, then even did the online booking for me over the phone just...

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Client de confiance

11 years ago

Diificult for me to make a sencible reply, sorry. I can't recal what happened or…

Diificult for me to make a sencible reply, sorry. I can't recal what happened or exactly what the problem was now, having just returned from a three week holiday, but somehow if i recall corretly...

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Client de confiance

11 years ago

The part of the website for booking the flight was exceedingly difficult navigate and to…

The part of the website for booking the flight was exceedingly difficult navigate and to ensure that the selection made were accurate. This was particularly so with a booking for more than one person...

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Directline Flights

11 years ago

I'm sorry to hear that you struggled online. In future please don't hesitate to call, as we're more than happy to take your booking over the phone. That way you can experience and rate our service. Angie, Customer Services

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Client de confiance

11 years ago

Thought the 25 euro booking fee outrageous. Won't be using again.

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Client de confiance

11 years ago

Good , not exceptional

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Client de confiance

11 years ago

everything worked out fine thank you

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Client de confiance

11 years ago

Great

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Client de confiance

11 years ago

Very little to say except that it all went very well

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