Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Directline Flights Commentaires

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

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Client de confiance

11 years ago

It's a pity that none of the team speaks Dutch. It's difficult to make a…

It's a pity that none of the team speaks Dutch. It's difficult to make a booking in a strange language. It should be easyer, if some of the team speak different languages, like French or German or...

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Client de confiance

11 years ago

Very impressed

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Client de confiance

11 years ago

Everything was fine but the agent I was speaking to did seem to somewhat bored.…

Everything was fine but the agent I was speaking to did seem to somewhat bored. However everything went well and look forward to my flight.

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Client de confiance

11 years ago

I have nothing to complain. Service was as one should expect. When filling the Forms, by…

I have nothing to complain. Service was as one should expect. When filling the Forms, by mistake I put my second name initial instead of the first. Airline issued the travel document accordingly,...

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Client de confiance

11 years ago

No problems, everything was straight forward.

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Client de confiance

11 years ago

spot on service, thanks, shall use you again, TOM ARTER

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Client de confiance

11 years ago

As I had to ring to book a seat for a return flight I felt…

As I had to ring to book a seat for a return flight I felt I had received a personal service as the person to whom I spoke immediately recalled the comments I had put in an email and quickly and...

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Client de confiance

11 years ago

Very helpful

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Client de confiance

11 years ago

Couldn't fault the service.Operator Sarah was pleasant informative and really helpful. Spot on!

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Client de confiance

11 years ago

We required special assistance for my disabled wife and the staff were unfailingly courteous and…

We required special assistance for my disabled wife and the staff were unfailingly courteous and helpful. Thank you so very much.

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