What impressed me more than a good quality product and three day delivery was the exceptional service. This company went above and beyond to put right an issue that was not of their making.
Thank you.
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Date d'achat : 22/08/2021
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Ian Young
Vérifié par Feefo
4 years ago
Ce que Ian Young a dit à propos de Direct Flooring:
Despite the company recently moving the service was good. There was a bit of a mix up re collection but it was sorted quickly. Loved my choice. Looks great in my kitchen.
Hi, sorry to hear that some packs arrived damaged. We do not have any contact from yourself to let us know of any damaged stock arriving, otherwise we would have happily have organised replacements.
Please get in touch with us urgently to discuss.
Decent looking flooring for a great price. The only down side was once I had ordered there was an additional 2 week wait for the flooring. They offered to cancel the order, however this was the...
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Kennedy Allan
Direct Flooring
4 years ago
Hi Paul, thank you for your kind feedback. Unfortunately some of our most popular grey's can be subject to a pre-order. We do apologize if this delayed your plans.
Regardless of this, we are super happy to hear that you are enjoying your new flooring.
Direct Flooring began trading in March 2001 with two stores in Glasgow, and high hopes. Direct Flooring is now Scotland's largest independent specialist flooring retailer with thirteen stores throughout Scotland, and plans underway for more.
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Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Direct Flooring began trading in March 2001 with two stores in Glasgow, and high hopes. Direct Flooring is now Scotland's largest independent specialist flooring retailer with thirteen stores throughout Scotland, and plans underway for more.
