Excellent service being made to feel so important. Would definitely use aga
Took excellent care of my requirements. Incredibly professional and knowledgeable. Wasn’t rushed or pressured. Felt confident in their ability.
Customer support
Destination 2
5 years ago
Your custom is valued and we thank you for commenting.
0
Partager
Client de confiance
5 years ago
Nadine was amazing and very knowledgable
Customer Service Support
Destination 2
5 years ago
We do know that Nadine is a great asset on the team. Thank you for your positive feedback which is always appreciated.
0
Partager
MS
Mr Umesh Solanki
Nairobi, Kenya
5 years ago
Ce que Mr Umesh Solanki a dit à propos de Destination 2:
Will Never use Destination 2 again.
A very annoying service as we have had to cancell one room due to illness for one off the guests. We cancelled at the Hotel so they knew the guest was not arriving but asked us to contact Destination...
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Customer Service Support
Destination 2
5 years ago
We regret that you have cause to complain and have referred the matter to our team to investigate the issue raised. They will respond privately.
1
Partager
Client de confiance
5 years ago
Sales service was good however I have made full payment and yet to receive my travel documents through.
Customer Service Support
Destination 2
5 years ago
according to our records, travel documents and a booking confirmation were sent to the email address in the booking on 05 August 2021. We do apologise if these were not received and have resent the bundle. Please will you check your spam/junk folder for any filters and contact our after sales team if still not received
0
Partager
Client de confiance
5 years ago
Overall great service - website needs a tweak
Booking was fairly easy as knew exactly what I wanted. Angel was really helpful in his knowledge of polices re covid 19. Something I had struggled to find on the web site. I wanted know what happened...
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Customer Service Support
Destination 2
5 years ago
Thank you for your input and suggestions. These have been noted and sent to our IT team for attention. We are, however, delighted that Angel was able, as always, to give the best possible service.
0
Partager
MW
Mr Ryan Waite
5 years ago
Ce que Mr Ryan Waite a dit à propos de Destination 2:
It took a couple off calls to rearrange my holiday due to COVID, but Shauna was very helpful, and made the whole experience less stressful
Customer Service Support
Destination 2
5 years ago
Thank you for taking the time to post this positive review. It is always appreciated by the agents.
0
Partager
MS
Mrs Helen Storer
5 years ago
Ce que Mrs Helen Storer a dit à propos de Destination 2:
Not easy to contact
Very easy booking process online and excellent pricing.
Not easy to contact (email only) regarding changing the booking and found to be very inflexible. Cancellation fees far too high within 5 days...
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Customer support
Destination 2
5 years ago
Helen we are pleased about the pricing and process to book. Our emails are all responded to, and to avoid issues, amendments are required in writing as our terms state. These terms also mention about fees, so that customers are fully aware before they book, that they can be high. You would have accepted these and presumably read them when booking online which you appear to have done. We are always as flexible as we are able but have to abide by the airline or other suppliers who are involved. We will achieve the best outcome for you in every case.
0
Partager
MC
MRS DEBORAH COE
5 years ago
Ce que MRS DEBORAH COE a dit à propos de Destination 2:
Very friendly, helpful and patient.
Customer Service Support
Destination 2
5 years ago
We are delighted that your boking experience was so positive. Thank you for taking the time to post the feedback which is always appreciated
0
Partager
Client de confiance
5 years ago
Great service and attitude
Great service and attitude
Customer Service Support
Destination 2
5 years ago
Thank you for your positive feedback. This is always appreciated by our first class team.
0
Partager
Client de confiance
5 years ago
Helpful and polite. Booked my holiday quickly.
Customer Service Support
Destination 2
5 years ago
Our agents will always endeavour to give the best possible booking experience. Thank you for the positive feedback.
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Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
