Seamless booking. Only booked a week ago, but so far so good. Itinerary and tickets arrived in less than 48 hours. If the holiday goes as seamlessly, we'll be very happy bunnies. 5 star.
0
Partager
Client de confiance
4 years ago
Poor booking experience
I have booked a holiday which cost just under 4k. I have emailed 5 times to ask for the room names to be correctly entered as they were booked. Still not done correctly in a month. We are 2 couples...
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Customer support
Destination 2
4 years ago
We are very sorry for this delay, there appears to be a technical solution required which is taking a while but we will resolve this.
Client de confiance
4 years ago
Yet again you sent it incorrectly there are no technical issues involved. Just put the correct names for the rooms as booked how hard is that!
Customer support
Destination 2
4 years ago
We are sorry but there is clearly a technical problem as our team has entered the correct details. The matter is being looked into by our system provider since we cannot rectify it internally. Please bear with us..
Client de confiance
4 years ago
Still not resolved and sent yet again incorrect. How hard is it to send a correct booking ?
Very disappointing
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Partager
Client de confiance
4 years ago
I would like the stuff on the phone be more helpful customer service to answer the questions and not telling me that they need more training.
Customer support
Destination 2
4 years ago
Thank you for your feedback. You do not say what questions were being asked. Unfortunately, some cannot be answered if related to specific travel entry requirements and we refer customers to the relevant websites for the most up to date information applicable to your personal circumstances.
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Partager
CO
Chris Oliff
Upminster
4 years ago
Ce que Chris Oliff a dit à propos de Destination 2:
Absolutely first class -Llouis Benbow very helpful
Yes would certainly use D2 agiain.
1
Partager
ME
Mr PAUL EDWARDS
4 years ago
Ce que Mr PAUL EDWARDS a dit à propos de Destination 2:
Everything went smoothly with Destination 2 with them I found the cheapest quote and the review of the hotel was accurate.
Would I use them again…most definitely
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Partager
MC
Mrs Jacqueline Cummings
4 years ago
Ce que Mrs Jacqueline Cummings a dit à propos de Destination 2:
excellent service from kelly at destination 2
i wpould recommend Kelly at Destination 2 for her expert advice .
0
Partager
MN
Mr Hendrik Nieuwenhuizen
4 years ago
Ce que Mr Hendrik Nieuwenhuizen a dit à propos de Destination 2:
Brilliant
Llewys Was absolutely brilliant I told him what we were looking for and he found us an amazing deal in Thailand for three weeks with upgraded rooms for our family holiday. Very happy and I will...
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0
Partager
Client de confiance
4 years ago
POOR CUSTOMER SERVICE
Nice helpful staff when you ring but i would have given them 5 stars but for their diabolical customer service who take 5/6 days to answer an email & when they do reply its a short sharp answer with...
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0
Partager
MM
Mrs Pauline Merrett
4 years ago
Ce que Mrs Pauline Merrett a dit à propos de Destination 2:
There service is very good I put the deposit down and now I can wait until near the time to pay the rest
0
Partager
Client de confiance
4 years ago
Faultless online experience
Booked online. Everything was confirmed within 48 hours.
Faultless!
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