Answer their phone and reply to emails more efficiently without having to chase for several days!
Customer support
Destination 2
3 years ago
Hello we are sorry you have experienced a delay beyond your expectation in relation to communication and will look into this. We do not see any emails from your address held in the booking sent to our public customer services accounts and if this has instead been sent to one of our consultants, they are not always on shift or may require time to obtain information needed to respond.
0
Partager
Client de confiance
3 years ago
I have already done two reviews, no more.
0
Partager
Client de confiance
3 years ago
Amazing service
Had to make a change to the date of our booking and Gemma was an amazing help and very patient
0
Partager
Client de confiance
3 years ago
Independently check any hotel booked
Check the hotels where you book passengers. The Hotel Windsor in Valetta Malta was allegedly rated 4 star in Malta but on search sites rated 2.5 ... the hotel lift button did not work on level 4......
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Customer support
Destination 2
3 years ago
Thank you for your feedback, we are sorry that the hotel you chose when booking online with us does not meet your expectation. We expect customers to establish that a property meets their needs before booking and has been researched. You will know from booking online that we advise that the property detail is provided by the supplier and the grading is also in accordance with their own grading systems which may vary by supplier. We are pleased that the hotel assisted you with the issues since we note that you did not contact us to report any concerns at the time.
0
Partager
MH
Mr Grant Hills
3 years ago
Ce que Mr Grant Hills a dit à propos de Destination 2:
This was my first time using Destination 2 and the process was smooth and efficient.
0
Partager
MT
Mrs Adriana Teodorov
3 years ago
Ce que Mrs Adriana Teodorov a dit à propos de Destination 2:
easy to use site
very to use the site and you have all the informations you need
0
Partager
MK
Mrs Dawn Kirkaldie
3 years ago
Ce que Mrs Dawn Kirkaldie a dit à propos de Destination 2:
Great thank you
0
Partager
MH
MR ROBERT HARPER
3 years ago
Ce que MR ROBERT HARPER a dit à propos de Destination 2:
Good company, the whole booking process extremely easy and staff knowledgeable and helpful
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
