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The Cumberland Commentaires

Classé
Exceptionnel

Kinder Banking - It's In Our Nature

Service
4.9
/5
Produit
4.7
/5

5

4

3

2

1

2,024

175

22

10

11

2,242

avis au cours de l’année écoulée

Afficher tous les 9,599 commentaires
MS
Mr Sawyers
carlisle
6 years ago
Date d'achat : 31/01/2018
Ce que Mr Sawyers a dit à propos de The Cumberland:
Every detail was explained to me in a easy to understand and friendly. conversation.
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Tommy
The Cumberland
6 years ago
Hello Mr Sawyers 

Thank you for taking the time to leave your feedback, we’re really pleased that you had a positive experience with us in regards to opening your current account. We’re always appreciative of feedback, and I’ve passed on your kind comments on to our Fisher Street branch. 

Kind regards 

Tommy Choy 
Digital Agent
0
Partager
MT
Mr Terry
Carlisle
6 years ago
Date d'achat : 31/01/2018
Ce que Mr Terry a dit à propos de The Cumberland:
Made an appointment which was kept on time. Helpful and knowledgeable young lady that dealt with us. Friendly and personal interaction.
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Lauren
The Cumberland
6 years ago
Hello Mr Terry

Thank you for taking the time to leave your feedback, we’re really pleased that you had a positive experience with us in regards to opening your current account. We’re always appreciative of feedback, and I’ve passed on your kind comments on to the Kingstown branch.

Kind regards

Lauren McGuiness
Digital Agent
0
Partager
MR
Mr Rogers
6 years ago
Date d'achat : 30/01/2018
Ce que Mr Rogers a dit à propos de The Cumberland:
The service i have recieved has been suberb from start to finish in both opening accounts and remortgaging, would i recommend to a friend? I already have 👍
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Lauren
The Cumberland
6 years ago
Hello Mr Rogers

Thank you for taking the time to leave your feedback, we’re really pleased that you had a positive experience with us in regards to opening your current account and your mortgage application. We’re always appreciative of feedback, and I’ve passed on your kind comments on to the Lancaster branch. We also particularly value the fact that you would recommended us to your friends, thank you.

Kind regards

Lauren McGuiness
Digital Agent
0
Partager
Client de confiance
6 years ago
Date d'achat : 27/01/2018
The service was brilliant I understood everything that she said
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Lauren
The Cumberland
6 years ago
Thank you for taking the time to leave your feedback, we’re really pleased that you had a positive experience with us in regards to opening your current account. We’re always appreciative of feedback, and I’ve passed on your kind comments on to the Cockermouth branch.

Kind regards

Lauren McGuiness
Digital Agent
0
Partager
Client de confiance
6 years ago
Date d'achat : 19/12/2017
Give them a call and they a just there ready to help nothing is to much trouble
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Tommy
The Cumberland
6 years ago
Thank you for taking the time to leave your feedback, we’re really pleased that you’ve had a positive experience with us in regards to your current account.  

Kind regards 

Tommy Choy 
Digital Agent
0
Partager
Client de confiance
6 years ago
Date d'achat : 25/01/2018
Excellent so far but still awaiting new bank card and cheque book. My bank changeover is not due until early February so can't comment until then.
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Lauren
The Cumberland
6 years ago
Thank you for taking the time to leave your feedback, we’re really pleased that you had a positive experience with us in regards to opening your current account. 

Kind regards

Lauren McGuiness
Digital Agent
0
Partager
Client de confiance
6 years ago
Date d'achat : 21/11/2017
A pleasant experiance
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Tommy
The Cumberland
6 years ago
Thank you for taking the time to leave your feedback, we’re really pleased that you’ve had a positive experience with us in regards to your current account.

Kind regards 

Tommy Choy 
Digital Agent
0
Partager
Client de confiance
6 years ago
Date d'achat : 11/12/2017
They helped out really well when I needed to sort an account out! They have also helped me when I've gone in to sort things out.
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Tommy
The Cumberland
6 years ago
Thank you for taking the time to leave your feedback, we’re really pleased that you’ve had a positive experience with us in regards to your current account. We’re always appreciative of feedback, and I’ve passed on your kind comments on to your local branch.

Kind regards 

Tommy Choy 
Digital Agent
0
Partager
Client de confiance
6 years ago
Date d'achat : 22/01/2018
Excellent service. Clear, precise and patient. Being older and hard of hearing this is important.
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Tommy
The Cumberland
6 years ago
Thank you for taking the time to leave your feedback, we’re really pleased that you had a positive experience with us in regards to opening your current account. We’re always appreciative of feedback, and I’ve passed on your kind comments on to your local branch. 

Kind regards 

Tommy Choy 
Digital Agent
0
Partager
Client de confiance
6 years ago
Date d'achat : 22/01/2018
They were friendly, knowledgeable and efficient. They explained things very clearly and made me feel confident about using the bank.
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Tommy
The Cumberland
6 years ago
Thank you for taking the time to leave your feedback, we’re really pleased that you had a positive experience with us in regards to opening your current account. We’re always appreciative of feedback, and I’ve passed on your kind comments on to your local branch.  

Kind regards 

Tommy Choy 
Digital Agent
0
Partager
À propos de The Cumberland
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.
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Cumberland House, Cooper Way, Carlisle, Cumbria, CA3 0JF, United Kingdom
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À propos de The Cumberland
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.