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The Cumberland Commentaires

https://www.cumberland.co.uk
Classé
Exceptionnel

Kinder Banking - It's In Our Nature

Service
4.8
/5
Produit
4.8
/5

5

4

3

2

1

2,150

193

33

17

19

2,412

avis au cours de l’année écoulée

Afficher tous les 12,543 commentaires
Client de confiance
7 years ago
Date d'achat : 27/01/2018
The service was brilliant I understood everything that she said
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Lauren
The Cumberland
7 years ago
Thank you for taking the time to leave your feedback, we’re really pleased that you had a positive experience with us in regards to opening your current account. We’re always appreciative of feedback, and I’ve passed on your kind comments on to the Cockermouth branch.

Kind regards

Lauren McGuiness
Digital Agent
0
Partager
Client de confiance
7 years ago
Date d'achat : 19/12/2017
Ready to help
Give them a call and they a just there ready to help nothing is to much trouble
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Tommy
The Cumberland
7 years ago
Thank you for taking the time to leave your feedback, we’re really pleased that you’ve had a positive experience with us in regards to your current account.  

Kind regards 

Tommy Choy 
Digital Agent
0
Partager
Client de confiance
7 years ago
Date d'achat : 25/01/2018
Excellent So Far
Excellent so far but still awaiting new bank card and cheque book. My bank changeover is not due until early February so can't comment until then.
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Lauren
The Cumberland
7 years ago
Thank you for taking the time to leave your feedback, we’re really pleased that you had a positive experience with us in regards to opening your current account. 

Kind regards

Lauren McGuiness
Digital Agent
0
Partager
Client de confiance
7 years ago
Date d'achat : 21/11/2017
A pleasant experiance
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Tommy
The Cumberland
7 years ago
Thank you for taking the time to leave your feedback, we’re really pleased that you’ve had a positive experience with us in regards to your current account.

Kind regards 

Tommy Choy 
Digital Agent
0
Partager
Client de confiance
7 years ago
Date d'achat : 11/12/2017
They helped out really well when I needed to sort an account out! They have also helped me when I've gone in to sort things out.
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Tommy
The Cumberland
7 years ago
Thank you for taking the time to leave your feedback, we’re really pleased that you’ve had a positive experience with us in regards to your current account. We’re always appreciative of feedback, and I’ve passed on your kind comments on to your local branch.

Kind regards 

Tommy Choy 
Digital Agent
0
Partager
Client de confiance
7 years ago
Date d'achat : 22/01/2018
Excellent service. Clear, precise and patient. Being older and hard of hearing this is important.
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Tommy
The Cumberland
7 years ago
Thank you for taking the time to leave your feedback, we’re really pleased that you had a positive experience with us in regards to opening your current account. We’re always appreciative of feedback, and I’ve passed on your kind comments on to your local branch. 

Kind regards 

Tommy Choy 
Digital Agent
0
Partager
Client de confiance
7 years ago
Date d'achat : 22/01/2018
Friendly, knowledgeable, efficient.
They were friendly, knowledgeable and efficient. They explained things very clearly and made me feel confident about using the bank.
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Tommy
The Cumberland
7 years ago
Thank you for taking the time to leave your feedback, we’re really pleased that you had a positive experience with us in regards to opening your current account. We’re always appreciative of feedback, and I’ve passed on your kind comments on to your local branch.  

Kind regards 

Tommy Choy 
Digital Agent
0
Partager
CU
Customer
7 years ago
Date d'achat : 24/01/2018
Ce que Customer a dit à propos de The Cumberland:
Very quick and easy set up for online banking. Friendly staff.
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Tommy
The Cumberland
7 years ago
Hello Mr Ashworth 

Thank you for taking the time to leave your feedback, we’re really pleased that you had a positive experience with us in regards to opening your current account.  

Kind regards 

Tommy Choy 
Digital Agent
0
Partager
CU
Customer
7 years ago
Date d'achat : 22/01/2018
Ce que Customer a dit à propos de The Cumberland:
Not perfect
Essenitially good but I have a problem with my debit card name incorrect
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Tommy
The Cumberland
7 years ago
Hello Mr Rivett 

Thank you for taking the time to leave your feedback, we’re really pleased that you had a positive experience with us in regards to opening your current account. I’m sorry to hear that you there was a problem with your name on your debit card. I understand that our local branch manager has spoken to you and a new card was issued with the correct details.

Kind regards 

Tommy Choy 
Digital Agent
0
Partager
CU
Customer
7 years ago
Date d'achat : 03/10/2017
Ce que Customer a dit à propos de The Cumberland:
Outstanding Building Society with Personal Touch
Great to be back to old fashion principles of having a personal hands and accessible Bank/Building Society with a personal touch. They actually know my name every time I go in and I can speak with...

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Tommy
The Cumberland
7 years ago
Hello Mrs Preston 

Thank you for taking the time to leave your feedback, we’re really pleased that you’ve had a positive experience with us in regards to your current account. We’re always appreciative of feedback, and I’ve passed on your kind comments on to the Lancaster Branch team.  

Kind regards 

Tommy Choy 
Digital Agent
1
Partager
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À propos de The Cumberland
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.
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(01228) 403 141
Cumberland House, Cooper Way, Carlisle, Cumbria, CA3 0JF, United Kingdom
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À propos de The Cumberland
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.