Merchant Logo

The Cumberland Commentaires

Classé
Exceptionnel

Kinder Banking - It's In Our Nature

Service
4.9
/5
Produit
4.6
/5

5

4

3

2

1

1,984

178

20

10

11

2,203

avis au cours de l’année écoulée

Afficher tous les 9,432 commentaires
Client de confiance
10 hours ago
Friendly staff (Rachel) who listen.
0
Partager
Client de confiance
11 hours ago
Excellent and clear process from start to finish, allowing for a quick turnaround in receiving a mortgage offer.
0
Partager
Client de confiance
13 hours ago
Very helpful and personable. Made me feel comfortable, confident and well looked after.
0
Partager
Client de confiance
17 hours ago
Excellent! Very helpful and knowledgeable.
0
Partager
Client de confiance
17 hours ago
The Cumberland ISA application is a little convoluted as you have to have a telephone appointment then wait for your book to come through the post and take it in to the branch for signature. Having sa
...
Tout lire
0
Partager
MH
Mrs Hurst
18 hours ago
Ce que Mrs Hurst a dit à propos de The Cumberland:
Very helpful friendly staff, informative and understanding.
0
Partager
MS
Mrs Sullivan
1 day ago
Ce que Mrs Sullivan a dit à propos de The Cumberland:
Very professional and helpful
0
Partager
MP
Mr Purcell
1 day ago
Ce que Mr Purcell a dit à propos de The Cumberland:
VERY HELPFUL
Merchant Logo
LindsayM
The Cumberland
14 hours ago
Thank you for leaving such a positive review, we really do value your feedback. Customer Experience is our priority and we are delighted that you have been so happy with the service provided.
0
Partager
MC
Miss Channon
1 day ago
Ce que Miss Channon a dit à propos de The Cumberland:
They were extremely helpful and very efficient
0
Partager
MH
Mrs Herbert
Edinburgh
1 day ago
Ce que Mrs Herbert a dit à propos de The Cumberland:
Vicki was customer focused, friendly and helped me through the process really well. It was really nice to speak to someone who took the time to walk me through the steps and open my bank account, whic
...
Tout lire
0
Partager
À propos de The Cumberland
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.
Tout lire
Cumberland House, Cooper Way, Carlisle, Cumbria, CA3 0JF, United Kingdom
Award

Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.

Pourquoi faire confiance aux avis de Feefo ?

À propos de The Cumberland
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.