I would recommend Cousins for their customer service and for their excellent choice of carpets from economy to luxury. I would buy from them again. We used their fitter to fit our carpet and he did...
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Avis sur des produits
Date d'achat : 04/01/2016
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Trusted Customer
Vérifié par Feefo
10 years ago
Ce que Trusted Customer a dit à propos de Cousins Furniture:
The service in the shop was only OK, not really encouraged to buy anything, the sales guy did not seem that interested. Also when we went to collect the items, the staff there did not seem that...
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Avis sur des produits
Date d'achat : 02/01/2016
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Trusted Customer
Vérifié par Feefo
Dudley
10 years ago
Ce que Trusted Customer a dit à propos de Cousins Furniture:
I thought that the wardrobe was nice but it was very misleading how large the wardrobe had been from the photograph on the Cousins webiste. The staff did not seem very supportive when I tried to ask...
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Hannah Nielen-Groen
Cousins Furniture
10 years ago
Thank you for taking the time to leave us feedback, it is appreciated. We are sorry that you were not pleased with the service provided by our recommended furniture assembler and your comments have been passed on to the relevant person.
With regards to the wardrobe itself the dimensions are available on the website and we are sorry if they were not prominent enough. We can only apologise for this.
Unfortunately, we do not have anyone on staff who could assemble flat pack furniture for you on staff which is why we work with a small number of external assemblers.
Once again, thank you for taking the time to leave us feedback and we hope that this experience will not deter you from shopping with us again in the future.
Avis sur des produits
Date d'achat : 22/02/2016
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Client de confiance
Vérifié par Feefo
10 years ago
Excellent and helpful
Avis sur des produits
Date d'achat : 09/01/2016
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Trusted Customer
Vérifié par Feefo
Yardely Birmingham
10 years ago
Ce que Trusted Customer a dit à propos de Cousins Furniture:
Thank you for taking the time to leave us feedback. We are sorry that you had difficulties assembling the desk and can only apologise if the instructions were not up to standard. Unfortunately the instructions are written by the manufacturer and we have no control over this.
With regards to the leather being marked please do not hesitate to contact our customer service department on 01216652000 who will attempt to assist you with any issues.
Hannah Nielen-Groen
Cousins Furniture
10 years ago
Thank you for taking the time to leave us feedback and we do appreciate it. We are sorry that the service you received form our delivery team was not of the standard expected, either by you or us.
If there are any other issues with the table please do not hesitate to contact our customer services department who will he happy to assist you.
Once again thank you for your feedback.
Date d'achat : 30/12/2015
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Trusted Customer
Vérifié par Feefo
Sheldon Birmingham
10 years ago
Ce que Trusted Customer a dit à propos de Cousins Furniture:
Excellent customer service when purchasing the items. Very thorough, not pushy. Problems arose with delivery because the warehouse had taken delivery of a kingsize rather than a superkingsize bed...
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
With regards to the wardrobe itself the dimensions are available on the website and we are sorry if they were not prominent enough. We can only apologise for this.
Unfortunately, we do not have anyone on staff who could assemble flat pack furniture for you on staff which is why we work with a small number of external assemblers.
Once again, thank you for taking the time to leave us feedback and we hope that this experience will not deter you from shopping with us again in the future.