* Excessive leadtime from order to delivery
* This was not helped by lack of flexibility on your part as was unable to fix even a provisional date for delivery until cheque was cleared: hardly...
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Cousins Furniture Stores
Cousins Furniture
14 years ago
We are sorry that you have submitted a negative experience.
Unfortunately, deliveries cannot be arranged until funds have been cleared on a customers account. Alternative methods of payment e.g. Card or Cash should have been offered to you as this allows us to arrange delivery at the time of taking payment.
Your wall unit may have been dismantled in store to ensure that we did not encounter problems with access in to the room at the point of delivery. We are sorry that you requested for the item to remain assembled and we did not fullfil your request.
We are sure that you will be happy with the quality of your furniture and we do hope that this experience will not deter you from shopping with us again in the future.
Cousins Furniture Stores
Cousins Furniture
14 years ago
We are sorry that you had a negative experience.
Unfortunately, deliveries cannot be arranged until funds have been cleared on a customers account. Alternative methods of payment e.g. Card or Cash should have been offered to you as this allows us to arrange delivery at the time of taking payment.
Your wall unit may have been dismantled in store to ensure that we did not encounter problems with access in to the room at the point of delivery. We are sorry that you requested for the item to remain assembled and we did not fullfil your request.
We are sure that you will be happy with the quality of your furniture and we do hope that this experience will not deter you from shopping with us again in the future.
Avis sur des produits
Date d'achat : 16/08/2011
0
Partager
Client de confiance
Vérifié par Feefo
14 years ago
very good service
Avis sur des produits
Date d'achat : 28/08/2011
0
Partager
Client de confiance
Vérifié par Feefo
14 years ago
Very good service
Avis sur des produits
Date d'achat : 06/07/2011
0
Partager
Client de confiance
Vérifié par Feefo
14 years ago
Very happy with quality of service throughout purchase.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
