Items were delivered with missing parts and misaligned drawer and door holes / slots which meant items could not be assembled. This was back in Nov 2016 and we are still waiting for replacement...
Lire plus
Hannah Nielen-Groen
Cousins Furniture
9 years ago
Thank you for taking the time to leave us feedback. We do appreciate it.
We are sorry for the issues you have had with your order and can only apologise for this. Please accept our assurances that our customer service team are working on your issue and will be in touch with you soon.
Once again, thank you for taking the time to leave us feedback.
Avis sur des produits
Date d'achat : 03/09/2016
0
Partager
TC
Trusted Customer
Vérifié par Feefo
9 years ago
Ce que Trusted Customer a dit à propos de Cousins Furniture:
A furniture store with friendly and informative staff with no pressure sales. Delivery was within the timescale and care was taken to deliver into my home. The bed and pillows are amazing so a well...
Our experience has been one of great satisfaction both with your sales team and especially your delivery men. They came on the 17th & 22nd November. Both pairs went the extra mile in the help and...
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
We are sorry for the issues you have had with your order and can only apologise for this. Please accept our assurances that our customer service team are working on your issue and will be in touch with you soon.
Once again, thank you for taking the time to leave us feedback.