'Requires some build' that's what was listed in the shop what it should have said requires a carpenter who speaks French!! All the instructions were in French after 5 hours I rang a friend who is a...
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Hannah Nielen-Groen
Cousins Furniture
9 years ago
Thank you for taking the time to leave us feedback. It is appreciated.
We are very sorry that you received French instructions with your furniture and can only apologise for this. Your comments have been passed to our buyers to prevent this issue occurring in the future.
We hope that this experience will not deter you from shopping with us again in the future.Once again, thank you for taking the time to leave us feedback.
Avis sur des produits
Date d'achat : 23/10/2016
0
Partager
TC
Trusted Customer
Vérifié par Feefo
Dudley
9 years ago
Ce que Trusted Customer a dit à propos de Cousins Furniture:
Thank you for taking the time to leave us feedback. We do appreciate it.
We are sorry that there was a delay in the delivery of your cushions and can only apologise for this.
With regard to the quality of the cushions we are sorry that they are not as you had hoped they would be. These particular cushions are mainly for decoration as opposed to comfort. However, if you feel that the cushions are in any way faulty please do not hesitate to contact our customer services department on 01216652000 and they will be happy to help you.
Date d'achat : 22/08/2016
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Partager
TC
Trusted Customer
Vérifié par Feefo
9 years ago
Ce que Trusted Customer a dit à propos de Cousins Furniture:
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
