Bad salesman experience.
Not happy with customer service team before delivery.
Delivery date nowhere near originally discussed.
Hannah Nielen-Groen
Cousins Furniture
9 years ago
Thank you for taking the time to leave us feedback. We are sorry that you are unhappy with the service you received from our store and can only apologise for this.
Unfortunately, the delivery times for furniture are only estimates, not guarantees, as production times can vary, and can only apologise if there was a delay to your order.
Once again, thank you for taking the time to leave us feedback. We do appreciate it.
Your range and selection of stock is excellent. Your staff are always helpful and informative.
The showroom offers views of furniture in 'room settings' - helping customers visual the effect of their...
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Avis sur des produits
Date d'achat : 13/12/2016
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TC
Trusted Customer
Vérifié par Feefo
9 years ago
Ce que Trusted Customer a dit à propos de Cousins Furniture:
Well informed salesman who went out of his way to be helpful.
Furniture arrived when promised and delivery was efficient. Fitting was comprehensive and all waste material was removed.
We would...
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
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Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
Unfortunately, the delivery times for furniture are only estimates, not guarantees, as production times can vary, and can only apologise if there was a delay to your order.
Once again, thank you for taking the time to leave us feedback. We do appreciate it.