Poor service calls not returned email unanswered, and took a long letter explaining how I had been messed around to finally receive an acknowledgement and an apology.
Hannah Nielen-Groen
Cousins Furniture
9 years ago
Thank you for taking the time to leave us feedback. We are sorry that you experienced issues with your order and can only apologise for this.
Having looked into your order it appears that you received a discount to your order as a gesture of goodwill due to the issues that did occur with your order.
We hope that this experience will not prevent you from shopping with us again in the future.
Once again, thank you for taking the time to leave us feedback. We do appreciate it.
Date d'achat : 10/11/2016
1
Partager
TC
Trusted Customer
Vérifié par Feefo
9 years ago
Ce que Trusted Customer a dit à propos de Cousins Furniture:
Staff at Warwick Road branch .Amazing service especially Yvonne Rochelle sales lady .so professional went above and beyond to help me.Thank you so much for you time and effort. Credit to Cousons...
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
We hope that this experience will not prevent you from shopping with us again in the future.
Once again, thank you for taking the time to leave us feedback. We do appreciate it.