delivery fee £39.00 is charged on a single or multi items. limited delivery days to choose from. no follow up from cousins (phone call email) to ask if any problems etc.
the area where the fabric...
Lire plus
Cousins Furniture Stores
Cousins Furniture
12 years ago
Thank you for taking time to providing Cousins Furniture with feedback. We do apologise for any inconveniences caused during the sales process. The delivery charge does not fluctuate whether you have one or 6 items, its a set charge (delivery restrictions apply). We do believe that our Manchester store has excellent lighting but we will address this issue. If you have any problems with your furniture please call our customer service team on 0121 665 2000.
Avis sur des produits
Date d'achat : 26/01/2014
0
Partager
Client de confiance
Vérifié par Feefo
12 years ago
We were very pleased with the service at both the store and warehouse
Excellent service from the time i chose my cornergroup. No sales persons coming to you every few minutes asking if you need any help.You are left in peace to look and choose.Brilliant service from...
Lire plus
Cousins Furniture Stores
Cousins Furniture
12 years ago
Thank you for your time giving us your kind feedback, we appreciate it!
We value our customers and always want them to receive a great experience in our Cousins store. We shall pass on your lovely message to our sales team.
Hope your purchase looks great in your home!
I paid in full for my item but was told I could expect to wait 5 months for delivery-the item considered of 1 chair. I believe it should state clearly on the displayed item how long the delivery time...
Lire plus
Cousins Furniture Stores
Cousins Furniture
12 years ago
Thank you for taking time to provide us with feedback. The lead time for this item is 14-16 weeks and this should have been communicated to you at the time of purchase. We do apologise for any inconvenience caused.
Loved the sofas hated the 13 weeks wait it was agony .. They were for a new orangery which we were excited about but couldn't use until 3 months after it was finished as it was a new room we had to...
Lire plus
Cousins Furniture Stores
Cousins Furniture
12 years ago
Thank you for taking time to provide us with feedback. We do apologise about the lead time for your product but unfortunately we can only work within our suppliers timelines. We hope your enjoying the sofa!
Our only criticism was that the leather care kit should have been provided in store on placing the order (we were informed of this when we called the store and asked what this product was)
It did...
Lire plus
Cousins Furniture Stores
Cousins Furniture
12 years ago
Thank you for providing feedback. We do sincerely apologise for the missing care kit in your delivery and any other inconvenience that relates to this. We do hope this does not affect your next visit with us.
Hope you’re enjoying your new purchase!
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
