Thank you for providing us with feedback. We do apologise for any inconvenience caused, please feel free to call us on 0121 665 2000 if you have any problems.
Some of the in store 'floor' staff were more helpful than others. We did feel waiting to pay at the kiosk and having to queue for some time, after having just completed the prder with the salesman...
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Cousins Furniture Stores
Cousins Furniture
12 years ago
Thank you for taking time to provide us with feedback. Unfortunately payments have to be taken at the cash office as there is paperwork that also needs to be completed, this can result in delays at busy times. Once again thank you for the review and we hope to see you again!
Despite having engineer out they now stated they have no record. Waste of time!
Have used DFS for years and wished I never changed.
Cousins Furniture Stores
Cousins Furniture
12 years ago
Thank you for providing us with feedback. Having spoke to yourself yesterday we're glad that we were able to deal with this problem. Once the work has been carried out your sofa will be as good as new :) We do apologise for any inconvenience caused during this time.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
