I waited 3 weeks for my carpet to come in to stock then waited another 2 weeks before it could be fitted.
I am sure when an order is placed you can get a delivery date so the fitting can be...
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Cousins Furniture Stores
Cousins Furniture
11 years ago
Thank you for taking the time to leave us feedback. We are sorry that the service you received was not of the standard expected and can only apologise for that.
As the fitters we use for carpet orders are independent, and not employed by Cousins, they control their own diaries and we are only able to book in a fitting with them when we have the carpet in stock. This is due to there potentially being delays in getting the carpet from our suppliers and if a fitting has already been arranged this would cause an inconvenience for both the customer and the fitter.
We are sorry that you had to wait two weeks for fitting but this is, unfortunately, beyond our control and hope that this experience will not prevent you from shopping with us again in the future.
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Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
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Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
