Excellent service in store. Sales assistant was useful and informative. Allowed me to leave the sofa until I was ready to collect it, as I was moving into a new build that wasn't quite ready. Sofa is...
Very impressed with the staff and delivery. This was my 3rd suite from cousins. I have also had dining room furniture in the past. No complaints at all.
Avis sur des produits
Date d'achat : 16/08/2015
0
Partager
TC
Trusted Customer
Vérifié par Feefo
10 years ago
Ce que Trusted Customer a dit à propos de Cousins Furniture:
Pleased with their advice in the store. Didn't constantly stay with us or pester us to buy, but were there when needed. Delivery was in the time specified. Delivery personnel were really helpful. And...
The service in store was very good but the collection operation was poor.The system for collection was dangerous with no designated parking,having to park along side delivery lorries.Customer parking...
Lire plus
Hannah Nielen-Groen
Cousins Furniture
10 years ago
Thank you for taking the time to leave us feedback. We are sorry that your experience collecting your furniture was not as expected. When collecting from our Oldbury warehouse there is parking available in a separate car park next door to the warehouse as well as additional parking around the side of our office building. We can only apologise if this was not explained to you when you came to collect and hope that this experience will not prevent you from shopping with us again in the future.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
