Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Countrywide Insurance Services Commentaires

http://www.insurancecountrywide.co.uk/AboutUs.aspx

Service

avis au cours de l’année écoulée

Afficher tous les 56 commentaires

Client de confiance

Vérifié par Feefo

10 years ago

Would definatley use the services again

There was an issue with accessing the online information, but when I spoke to the customers service department, they forwarded the information to me in the post, and was received within two days. The...

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Joanna

Countrywide Insurance Services

10 years ago

Thank you for taking the time to offer your feedback it is always empowering to hear such positive comments from our customers. I will pass on your thoughts to the customer service team.

Trusted Customer

Vérifié par Feefo

Whitley Bay

10 years ago

Ce que Trusted Customer a dit à propos de Countrywide Insurance Services:

Customer Service second to none

I had to call countrywide to sort a problem with my direct debit. The staff were extremely helpful and friendly. Customer service is second to none

Joanna

Countrywide Insurance Services

10 years ago

Thank you for taking the time to provide this feedback I will make sure that I congratulate the specific member of the team on a job well done.

Client de confiance

Vérifié par Feefo

10 years ago

Bloke was great and sorted out my problem

Joanna

Countrywide Insurance Services

10 years ago

Thank you for taking the time to leave your feedback. I will personally pass your positive comments on to the team.

Trusted Customer

Vérifié par Feefo

Crawley, West Sussex

10 years ago

Ce que Trusted Customer a dit à propos de Countrywide Insurance Services:

Did not renew with you this year as a result.

Had to take my insurance out with yiy when getting my mortgage. Extremely overpriced in hindsight but had no option at the time.

Joanna

Countrywide Insurance Services

10 years ago

‘Many thanks for taking the time to give your feedback, the products are priced according to the level of cover they provide. We would be happy to review your situation again to ensure you are happy with the product and explain the full benefits of the cover it offers you’.

Joanna

Countrywide Insurance Services

10 years ago

Please do feel free to contact me on joanna.toes@countrywide.co.uk to review your current situation.

Client de confiance

Vérifié par Feefo

10 years ago

Brilliant

Very helpful and efficient, I had a quick deadline and complicated request which they sorted

Joanna

Countrywide Insurance Services

10 years ago

Thank you for your feedback. It is always encouraging to find that a complicated request can we rectified easily and in a timely manner. I will pass these great comments on to the team.

Trusted Customer

Vérifié par Feefo

Leyland

10 years ago

Ce que Trusted Customer a dit à propos de Countrywide Insurance Services:

Brilliant customer service

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