Appalling delivery time, three weeks and we haven't even hit the cold weather busy persiod yet.
servicedeliveryteam@cplindustries.co.uk
Coals2U
4 years ago
Thank you for your feedback. I do apologise that delivery has taken longer than the usual time scale.
The last 4-5 weeks we have had an influx of orders due to the fuel crisis that everyone is facing also now wanting solid fuel. You have received your order on the 15th working day as over run by 8 working days. Things are in process to catch up and clear the back log.
Avis sur des produits
Date d'achat : 27/08/2022
0
Partager
ML
marion leonard
Vérifié par Feefo
Bury St Edmunds
4 years ago
Ce que marion leonard a dit à propos de Coals2U:
Brilliant as always. Never any problems
Avis sur des produits
Date d'achat : 27/08/2022
0
Partager
JP
julia plumtree
Vérifié par Feefo
4 years ago
Ce que julia plumtree a dit à propos de Coals2U:
Very good process, easy to find the product and order. I was kept informed by email in connection with the delivery and the chaps that brought my order were courteous and helpful.
The delivery driver arrived at the stated time. He was polite and friendly and took the bags of coal to the place where I wanted them stored. Excellent service.
Driver was most accommodating and delivered to where I wanted. Thank you.
Avis sur des produits
Date d'achat : 27/08/2022
0
Partager
DC
david cordery
Vérifié par Feefo
4 years ago
Ce que david cordery a dit à propos de Coals2U:
still no delivery ordered in august no communication
servicedeliveryteam@cplindustries.co.uk
Coals2U
4 years ago
Thank you for your feedback. I do apologise for the delay in receiving your order we have had influx of orders over recent weeks, delays are unfortunately taking longer then usual time scale. I can confirm your order is loaded for Friday 23/9 will be delivered around late morning.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
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Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
