Classic Cottages Commentaires

Thank you for your lovely review, we're very grateful for your return and delighted to hear that you've always had a great experience too! The Classic Team

Thank you so much for your review! It's wonderful to hear that you had such a great experience and were easily able to move your booking. Thanks again and we look forward to seeing you in December! The Classic Team

Thank you for such a lovely review! We're glad your booking went so quickly and efficiently with the help of our wonderful team! We look forward to seeing you on your holiday! The Classic Team

Thank you for leaving a review, we're delighted to see our wonderful team were able to help resolve any issues with your payment. We hope you're looking forward to your holiday as much as we are! The Classic Team

Thank you very much for the review! We're pleased to see your booking was a smooth process thanks to our wonderfully helpful team! The Classic Team

It's wonderful to hear how smooth your booking went with the help of the team. We're looking forward to your holiday just as much as you are! The Classic Team

We're so very sorry to hear of your husband’s ill health and can only extend our heartfelt apologies for any further stress or disappointment caused by this. As third-party agents, we are required to work in line with our booking conditions, which would ordinarily mean a loss of the associated percentage of the booking upon cancellation. However, we would always speak to the property owners in exceptional circumstances, to see if there is anything we can do to assist you, and provide guests with any necessary paperwork for travel insurance claims in such circumstances. We are so sorry that on this occasion, the communication with the property owner did not appear to happen. We have since been in contact with the owner and yourself, to discuss a solution. Once again, we would like to apologise for any upset caused by this and are wishing your husband well. Joel, Customer Support

Thank you for your review! We're pleased to see you had a great experience with the help of our wonderful staff! Classic Customer Support