Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Citrus Mortgages | Avis sur le service client de {{merchantUrl}} | Feefo

Afficher tous les 887 commentaires

Chris Titley

Vérifié par Feefo

GBR

8 days ago

Ce que Chris Titley a dit à propos de Citrus Mortgages:

Great Company

The team across the board a very knowledgeable, honest and friendly. Have been a client for many years now and wouldn’t consider anyone else to help with our mortgage and life insurance needs.

Larissa Mellor

Vérifié par Feefo

GBR

1 month ago

Ce que Larissa Mellor a dit à propos de Citrus Mortgages:

Great help for first time buyers

Very helpful and always available if we had questions very friendly and made the process so much easier. We are first time buyers so really appreciated the help

Gavin

Citrus Mortgages

13 days ago

Hi Larissa, Thank you so much for leaving us a top rating and for writing a fantastic review. We are thrilled to hear that the team provided a great service for you. If you ever need any other advice, please don't hesitate to call us. Kind regards, The Citrus Mortgages Team.

Emma Christie

Vérifié par Feefo

GBR

1 month ago

Ce que Emma Christie a dit à propos de Citrus Mortgages:

David has been brilliant through my remortgage process, he’s been clear with his advice and options available to me! Would highly recommend!

Gavin

Citrus Mortgages

1 month ago

Hi Emma, Thank you so much for leaving us a top rating and for writing a fantastic review. We are thrilled to hear that David provided a great service for you. If you ever need any other advice, please don't hesitate to call us. Kind regards, The Citrus Mortgages Team.

Saskia Ransome

Vérifié par Feefo

GBR

1 month ago

Ce que Saskia Ransome a dit à propos de Citrus Mortgages:

Highly recommend!

Very speedy responses. Calm, helpful and friendly. Made me feel comfortable about the process and helped me to understand everything. Would highly recommend.

Gavin

Citrus Mortgages

1 month ago

Hi Saskia, Thank you so much for leaving us a top rating and for writing a fantastic review. We are thrilled to hear that the team provided a great service. If you ever need any other advice, please don't hesitate to call us. Kind regards, The Citrus Mortgages Team.

Stuart Moss

Vérifié par Feefo

GBR

2 months ago

Ce que Stuart Moss a dit à propos de Citrus Mortgages:

Solid, reliable service

Gavin and Viv have been fantastic throughout the process. Highly engaged and open to every question I could throw at them. Provided lots of knowledge to help me pick the correct path(s) for me and my...

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Gavin

Citrus Mortgages

1 month ago

Hi Stuart, Thank you so much for leaving us a top rating and for writing a fantastic review. We are thrilled to hear that Gavin and Viv provided a great service. If you ever need any other advice, please don't hesitate to call us. Kind regards, The Citrus Mortgages Team.

Michael Fay

Vérifié par Feefo

GBR

2 months ago

Ce que Michael Fay a dit à propos de Citrus Mortgages:

We’ll recommended,fantastic knowledge.

Great service,very knowledgeable regarding what I requested.

Gavin

Citrus Mortgages

1 month ago

Hi Michael, Thank you so much for leaving us a top rating and for writing a fantastic review. If you ever need any other advice, please don't hesitate to call us. Kind regards, The Citrus Mortgages Team.

Client de confiance

Vérifié par Feefo

2 months ago

Great support getting a mortgage

Citrus was very responsive and helpful and managed to secure a good mortgage under a tight deadline.

Gavin

Citrus Mortgages

1 month ago

Hello, Thank you so much for leaving us a top rating and for writing a fantastic review. We are thrilled to hear that the team provided a great service. If you ever need any other advice, please don't hesitate to call us. Kind regards, The Citrus Mortgages Team.

Sarah Redhead

Vérifié par Feefo

GBR

3 months ago

Ce que Sarah Redhead a dit à propos de Citrus Mortgages:

Excellent, prompt service from Emma and her team

Emma was so helpful, she responded really promptly to emails and kept me up to date at all times. Would 100% recommend Citrus Mortgages.

Gavin

Citrus Mortgages

2 months ago

Hi Sarah, Thank you so much for leaving us a top rating and for writing a fantastic review. We are thrilled to hear that Emma and the team provided a great service. If you ever need any other advice, please don't hesitate to call us. Kind regards, The Citrus Mortgages Team.

Amy Conner

Vérifié par Feefo

3 months ago

Ce que Amy Conner a dit à propos de Citrus Mortgages:

Great company

The team has been wonderful at answering questions and keeping me updated through out the mortgage application process through to a formal offer being accepted. Highly recommend!

Gavin

Citrus Mortgages

3 months ago

Hi Amy, Thank you so much for leaving us a great rating and for writing a fantastic review. We are thrilled to hear that the team provided you with the required service. If you ever need any other advice, please don't hesitate to call us. Kind regards, The Citrus Mortgages Team.

George hoyce

Vérifié par Feefo

GBR

3 months ago

Ce que George hoyce a dit à propos de Citrus Mortgages:

EXCELLENT SERVICE

One word - Excellent! Have been using citrus for over 10 years now and have always received the same level of excellent service . Highly recommend.

Gavin

Citrus Mortgages

3 months ago

Hi Joyce, Thank you so much for leaving us a great rating and for writing a fantastic review. We are thrilled to hear that the team continue to provide you with a great service. If you ever need any other advice, please don't hesitate to call us. Kind regards, The Citrus Mortgages Team.

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Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.

Que sont les Trusted Service Awards ?

Pourquoi faire confiance aux avis de Feefo ?

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Citrus Mortgages Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?