Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Chums

Client de confiance

Vérifié par Feefo

2 months ago

Great value purchase

Service was excellent. Ordering was easy. Goods were delivered exactly when promised

Sohith

Chums

2 months ago

We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.

Avis sur des produits

Date d'achat : 14/07/2026

0

ML

Mrs Christine Locke

Vérifié par Feefo

2 months ago

Ce que Mrs Christine Locke a dit à propos de Chums:

Very good service and quality

Sohith

Chums

2 months ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Avis sur des produits

Date d'achat : 14/07/2026

0

Client de confiance

Vérifié par Feefo

2 months ago

Items returned for exchange without problems - situation resolved quickly and satisfactorily.

Sohith

Chums

2 months ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Avis sur des produits

Date d'achat : 08/07/2026

0

Client de confiance

Vérifié par Feefo

2 months ago

Fast delivery. Easy to order

Sohith

Chums

2 months ago

Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.

Avis sur des produits

Date d'achat : 14/07/2026

0

Client de confiance

Vérifié par Feefo

2 months ago

Happy with purchase and service. Will use chums in the future

Good

Sohith

Chums

2 months ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Avis sur des produits

Date d'achat : 14/07/2026

0

MR

Mr John Raffo

Vérifié par Feefo

GBR

2 months ago

Ce que Mr John Raffo a dit à propos de Chums:

Don't hold your breath waiting for an exchange!

Initial order was quickly delivered but took too long for the exchange process

Karen

Chums

2 months ago

Thanks for for your feedback. I am sorry to hear that you are disappointed with the time taken to process your return. Our returns process can take up to 14 days from the date the parcel is sent back to us, as this allows time for the item to be received, inspected, and processed by our warehouse team. Having reviewed your return, I can confirm that your parcel was received back and your exchange was processed within this 14-day time frame. I appreciate that waiting for a return or exchange can be frustrating, and I understand your disappointment. However, on this occasion, your return was handled in line with our stated returns timescales. If you need any further help please contact us.

Avis sur des produits

Karen

Chums

2 months ago

Thanks for for your feedback. I am sorry to hear that you are disappointed with the time taken to process your return. Our returns process can take up to 14 days from the date the parcel is sent back to us, as this allows time for the item to be received, inspected, and processed by our warehouse team. Having reviewed your return, I can confirm that your parcel was received back and your exchange was processed within this 14-day time frame. I appreciate that waiting for a return or exchange can be frustrating, and I understand your disappointment. However, on this occasion, your return was handled in line with our stated returns timescales. If you need any further help please contact us.

Date d'achat : 09/07/2026

0

MS

Mr Michael Selby

Vérifié par Feefo

GBR

2 months ago

Ce que Mr Michael Selby a dit à propos de Chums:

VERY GOOD

Arrived quickly and well packed

Sohith

Chums

2 months ago

We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.

Avis sur des produits

Date d'achat : 14/07/2026

0

MS

Mrs Marie Surridge

Vérifié par Feefo

GBR

2 months ago

Ce que Mrs Marie Surridge a dit à propos de Chums:

I was amazed at their very speedy delivery service. Excellent.

Sohith

Chums

2 months ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Avis sur des produits

Date d'achat : 12/07/2026

0

MS

Mrs Rosemary Smith

Vérifié par Feefo

2 months ago

Ce que Mrs Rosemary Smith a dit à propos de Chums:

They arrived in good time however since returning them two weeks ago I haven't heard anything

Sohith

Chums

2 months ago

Thanks for sharing your rating with us. Thank you for your custom.

Avis sur des produits

Date d'achat : 13/07/2026

0

MW

Mr John Wood

Vérifié par Feefo

2 months ago

Ce que Mr John Wood a dit à propos de Chums:

Pleased with Trousers and Jacket

An Excellent Service every time. Most of the time Mark deliveres or orders and he is very friendly. JP Wood

Sohith

Chums

2 months ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Avis sur des produits

Date d'achat : 13/07/2026

0

Chums Commentaires

Embroidered Hem Pull On JeanPlus d'avis sur ce produitVoir le site Internet du produitAbsolutely delighted. Excellent fit. Very comfortable. Embroidery adds a wee touch of elegance. Been much complimented. Great value for money. I don’t usually like jeans but these are just a bit...Lire plus

Ladies Cotton TrousersPlus d'avis sur ce produitVoir le site Internet du produit

Elasticated Waist Formal TrouserPlus d'avis sur ce produitVoir le site Internet du produitExcellent product. Returned to obtain different size, but exchange was quick and satsifactory. Well done!

Pegasus Chino ShortPlus d'avis sur ce produitVoir le site Internet du produitGood product, lightweight and comfortable.

Wide Fit Touch and Close SlipperPlus d'avis sur ce produitVoir le site Internet du produitQuality could be better. Bad fit. Had to return.

Pack of 6 Gentle Grip Diabetic SocksPlus d'avis sur ce produitVoir le site Internet du produitGood value and help d with swelling of legs and feet.

Pegasus Cotton Rugby TrouserPlus d'avis sur ce produitVoir le site Internet du produitNice trouser, well made. Regrettably it took 20 days for the exchange process, by which time I'd given up and bought elsewhere...and returned my exchange when it finally arrived!

Pegasus Wide Fit Touch Fasten TrainerPlus d'avis sur ce produitVoir le site Internet du produitComfortable wide fit. Likely to prove an excellent shoe with more use.

Viscose Print TrouserPlus d'avis sur ce produitVoir le site Internet du produitPerfect fit and very good value.

Ladies Cotton TrousersPlus d'avis sur ce produitVoir le site Internet du produitPerfect fit and very good value.

Cotton Front Fastening Magic BraPlus d'avis sur ce produitVoir le site Internet du produitI am unable to wear the bras as they have nylon round edges, so had to return them

Comfort TrouserPlus d'avis sur ce produitVoir le site Internet du produitWe are pleased with Trousers and Jacket that we ordered, and we have tried them on and they fit well. We have ordered from you before, and have been very pleased with our orders every time. JP...Lire plus

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?