Comment les avis de Feefo sont-ils recueillis ?

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Qui peut laisser un avis sur Feefo ?

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Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Chums

Afficher tous les 138,347 commentaires

Client de confiance

Vérifié par Feefo

2 months ago

Lovely light weight jacket

Excellent service , quick delivery

Sohith

Chums

2 months ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Avis sur des produits

Date d'achat : 21/07/2026

Mr Edward Price

Vérifié par Feefo

2 months ago

Ce que Mr Edward Price a dit à propos de Chums:

Dissatisfied customer

I thought your service was atrocious . You don’t answer emails & you don’t refund when the item is returned. Still waiting for a refund

Karen

Chums

2 months ago

Thanks for your feedback. I'm very sorry to hear you're unhappy with the service received. We have contacted you directly via email with more information regarding this review. Hopefully, this will rectify any issues raised here and we look forward to hearing from you.

Avis sur des produits

Date d'achat : 21/07/2026

Client de confiance

Vérifié par Feefo

2 months ago

Good and bad

Poor she just put the item on door step didn't ring bell when I went out before for she drove away and said she didn't think anyone was at home what if I had been on holiday the item could be on my...

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Sohith

Chums

2 months ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Avis sur des produits

Date d'achat : 21/07/2026

Client de confiance

Vérifié par Feefo

2 months ago

Slipper

Always efficient and deliver as promised

Sohith

Chums

2 months ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Avis sur des produits

Date d'achat : 21/07/2026

Client de confiance

Vérifié par Feefo

2 months ago

Cropped mens trousers

Satisfactory

Sohith

Chums

2 months ago

Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.

Avis sur des produits

Date d'achat : 21/07/2026

Client de confiance

Vérifié par Feefo

2 months ago

Did the job

Sohith

Chums

2 months ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Date d'achat : 16/07/2026

Client de confiance

Vérifié par Feefo

2 months ago

Great product

Great product. Efficient service from Chums.

Sohith

Chums

2 months ago

Thank you for shopping with Chums, we really appreciate your positive feedback.

Avis sur des produits

Date d'achat : 20/07/2026

Client de confiance

Vérifié par Feefo

2 months ago

product good, courier very poor

Karen

Chums

2 months ago

Thanks for your feedback. I am pleased to hear that you are happy with the items you received. However, I am sorry to learn that you were not completely satisfied with the delivery experience. Having reviewed the tracking information, it appears that the parcel may initially have been delivered to a neighbour. However, as this has not been confirmed, we are unable to establish exactly what occurred during the delivery process. I appreciate how frustrating this uncertainty can be and I will ensure your feedback regarding the courier is noted. Customer feedback is important to us and helps highlight areas where improvements may be needed. Thank you for bringing this to our attention and please accept our apologies for any inconvenience caused. If you need any further help please contact us.

Avis sur des produits

Date d'achat : 20/07/2026

Mrs Jacqueline Moffat

Vérifié par Feefo

GBR

2 months ago

Ce que Mrs Jacqueline Moffat a dit à propos de Chums:

I won’t buy from Chums Again

Well what can I say. Ordered 3 pair. I got hubby to try a pair on and when I knew they were suitable, I washed them, only to find when hanging on the line, that one pair of bottoms was size small. I...

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Karen

Chums

2 months ago

Thanks for your feedback. It's very disappointing to hear of the issues encountered with this latest order. We have contacted you directly via email with more information regarding this review. Hopefully this will rectify any issues raised here, and we look forward to hearing from you.

Avis sur des produits

Date d'achat : 20/07/2026

Client de confiance

Vérifié par Feefo

2 months ago

Canny shopper

First class, I’m very pleased with the customer service and general service. I had to return an item, the return process was easy enough and I received a full refund a few days after the return.

Sohith

Chums

2 months ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Avis sur des produits

Date d'achat : 20/07/2026

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Chums Commentaires

Blouson Jacket With PipingPlus d'avis sur ce produitVoir le site Internet du produitLovely light weight jacket, can dress it up with jeans, or dress .

Pegasus Mesh Slip On Wide Fit TrainerPlus d'avis sur ce produitVoir le site Internet du produitHow dare you ask for a review . The shoes were return to you from Evri . We are still waiting for a refund . I have sent 8 emails to you & still no refund

Champion Shortie PyjamasPlus d'avis sur ce produitVoir le site Internet du produitExcellent for this weather we are having

Dr Keller E Fit Embroidered SlipperPlus d'avis sur ce produitVoir le site Internet du produitGreat fit, comfortable and a good price

Cotton Rugby Crop TrouserPlus d'avis sur ce produitVoir le site Internet du produitSize not accurate and very prone to shrinkage. Other than that OK

Cloudsit CushionPlus d'avis sur ce produitVoir le site Internet du produitGreat product. Efficient service from Chums.

Pegasus Fleece Lined Formal Trouser With Stretch WaistPlus d'avis sur ce produitVoir le site Internet du produitProducts are good, but won't be dealing with you again due to poor delivery service by evri

Pegasus Hidden Stretch Waist Jean With FREE BeltPlus d'avis sur ce produitVoir le site Internet du produit

Farah Long Pyjama SetPlus d'avis sur ce produitVoir le site Internet du produitExcellent pj’s if only the right size had been in the bag. See my review of Chums customer service.

Daewoo Stick Vacuum CleanerPlus d'avis sur ce produitVoir le site Internet du produitI was looking forward to using this stick vacuum. It looks smart and well made. However, it was much heavier than I anticipated and it felt top heavy. The suction was fine on laminate flooring but...Lire plus

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?