I had a minor problem with my purchase so had an online chat followed by a telephone conversation. My problem was to be referred to their technical people and then they would get back to me. They...
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Healen
Cardea Solutions
10 years ago
We are sorry to hear that you weren’t contacted by our technical team and will endeavor to correct our procedures so that this doesn’t happen in the future.
As discussed on the telephone, this is only a small lightweight magnet and we would recommend a superglue to secure it, however please ensure that the existing tape residue is removed prior to applying the glue.
If you need any further assistance please don’t hesitate to contact us.
Avis sur des produits
Healen
Cardea Solutions
10 years ago
We are sorry to hear that you weren’t contacted by our technical team and will endeavor to correct our procedures so that this doesn’t happen in the future.
As discussed on the telephone, this is only a small lightweight magnet and we would recommend a superglue to secure it, however please ensure that the existing tape residue is removed prior to applying the glue.
If you need any further assistance please don’t hesitate to contact us.
Date d'achat : 02/03/2016
0
Partager
ZO
Zoe
Vérifié par Feefo
ZSL Whipsnade Zoo
10 years ago
Ce que Zoe a dit à propos de Cardea Solutions:
efficient, helpful & professional
Healen
Cardea Solutions
10 years ago
Thank you for taking the time to review Cardea's Buggy Lock. I am pleased that we were able to help and provide you with a professional service.
Date d'achat : 15/03/2016
0
Partager
ZE
Zena
Vérifié par Feefo
Hewlett Court
10 years ago
Ce que Zena a dit à propos de Cardea Solutions:
Great products and service.
Healen
Cardea Solutions
10 years ago
Thank you for taking the time to leave a review. I am glad you are happy with the Cardea Window Restrictor.
Avis sur des produits
Date d'achat : 16/03/2016
0
Partager
Client de confiance
Vérifié par Feefo
10 years ago
Quick and efficient service, thankyou.
Healen
Cardea Solutions
10 years ago
Thank you for taking the time to review the Cardea Fingershield. We are pleased that you found our service quick and efficient.
We placed our order over the telephone having received a quotation by email and in the post. However, 5 helping hands were missing with no indication about why. When I telephoned them two days later...
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Healen
Cardea Solutions
10 years ago
Thank you for your time on the phone and I hope we have resolved the issue. Unfortunately, an admin error was made when processing the order but we immediately sent the remaining 5 Happy Hands. Please accept our apologies again and be assured that this is not in line with the high levels of customer service that we pride ourselves on providing here at Cardea Solutions.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
