Camlab Commentaires

Thank you for taking the time to share your experience. We apologise that not all items were sent via your requested delivery method and appreciate you bringing this to our attention. It’s great to hear you were otherwise happy with the service, and we’ll aim to improve attention to detail going forward. Regards, Matt

Thank you for your positive feedback! Regards, George

Thank you for your honest feedback. We do apologise for the issues you had with this order. We have investigated, and have found that the parcel should have been sent via UPS, but was mis-sorted in our warehouse, and sent via Royal Mail in error. We will review the process to ensure this doesn't happen again, and will issue a refund to cover the extra charge incurred and inconvenience caused. Kind Regards, Christine.

Thank you for your feedback and for the high rating. We are pleased to hear the conductivity probe is now with you. Regarding your comments on our emails, we generally only use automated messages for order confirmations, invoices and payment reminders. Other correspondence is handled personally by our team. Thanks again. Regards, Matt.

Thank you for the five-star rating. We are glad to hear the rack is a good fit for your 2 mL vials and microcentrifuge tubes. Providing a reliable service and quality equipment is our priority, so your comments are much appreciated. Regards, Christine.

Thank you for your 5-star review. We are pleased to hear that you found our service to be quick and efficient when ordering your Camlab Water COD vials. We appreciate your business. Regards, George

Thank you for your 5-star review. We are pleased the PEHANON pH strips are working well for you. We part-shipped your order to get the available items to you as quickly as possible, and we will dispatch the remainder shortly. Regards, Christine

Thank you for the great rating. We are glad that you were satisfied with the fast delivery and secure packaging for your order. Thank you for shopping with us. Regards, Matt