Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur CaminoWays.com

TC

Trusted Customer

Vérifié par Feefo

8 years ago

Ce que Trusted Customer a dit à propos de CaminoWays.com:

Fantastic walk from Baiona to Santiago

Excellent - well organised and great communication

The CaminoWays.com Team

CaminoWays.com

8 years ago

Dear Tanya,

Thank you very much for taking the time to offer us some feedback. We are very happy to hear that you appreciated our services and enjoyed the Camino route. When you are ready to plan your next Camino adventure, we would be delighted to help you.

Kindest regards from all the team at CaminoWays.com

Avis sur des produits

Date d'achat : 15/05/2018

0

TC

Trusted Customer

Vérifié par Feefo

8 years ago

Ce que Trusted Customer a dit à propos de CaminoWays.com:

Well done !

My short trip (3 nights) was exactly as I expected .. with nice places to stay and efficient luggage transfers

The CaminoWays.com Team

CaminoWays.com

8 years ago

Dear Eric,

Thank you very much for your review. We're glad to hear that your trip was as planned, short and sweet! We would love to help you plan your next one.

Kindest regards from all at Caminoways.com

Date d'achat : 02/05/2018

0

TC

Trusted Customer

Vérifié par Feefo

8 years ago

Ce que Trusted Customer a dit à propos de CaminoWays.com:

They effortlessly co-ordinated my somewhat complex arrangements and everything ran smoothly. I would happily use them again or recommend to others.

The CaminoWays.com Team

CaminoWays.com

8 years ago

Dear Rachel,

Thank you very much for taking the time to review your trip. We're happy that everything went well for you and glad of your recommendation. We hope to help you plan your next Camino!

Kindest regards from the Caminoways team.

Avis sur des produits

Date d'achat : 19/05/2018

0

TC

Trusted Customer

Vérifié par Feefo

Silverton, Oregon

8 years ago

Ce que Trusted Customer a dit à propos de CaminoWays.com:

Exceptional Experience so far!

We are still on our Camino and will not finish till 7/3, but so far we are extremely pleased with how efficient our luggage was moved and the quality of the hotels. The only place I would not...

Lire plus

The CaminoWays.com Team

CaminoWays.com

8 years ago

Hi Linda,

Thank you for your lovely feedback. We really appreciate that you took the time to inform us about the great Camino trip you are currently experiencing with CaminoWays. We are very happy to hear that you enjoyed your trip and that you had such a great time on the French Way. We would love to hear from you again to help you plan your next adventure!

Kindest regards from the team at CaminoWays.com

Date d'achat : 24/05/2018

0

TC

Trusted Customer

Vérifié par Feefo

8 years ago

Ce que Trusted Customer a dit à propos de CaminoWays.com:

Review of CaminoWays - The Good and Not-So-Good

I have listed good, not so good, and recommendations below. Good: Always answered the phone within a short time. Professional and courteous in all phone calls and emails. Very clear spoken and...

Lire plus

The CaminoWays.com Team

CaminoWays.com

8 years ago

Dear Robert,

Thank you for taking the time to review your trip. I believe our customer care team has responded to you in more detail. We are glad that you enjoyed cycling this route.

Kindest regards on behalf of the team.

Avis sur des produits

Date d'achat : 06/05/2018

0

Client de confiance

Vérifié par Feefo

8 years ago

Highly recommended

This was our 4th walk with Camino Ways and met their usual high standard. Walking notes and maps are considerably better than 5 years ago when we walked our first Camino, plus on line routes are...

Lire plus

The CaminoWays.com Team

CaminoWays.com

8 years ago

Dear pilgrim,

Thank you very much for taking the time to write feedback on your trip. We are so happy to hear that you enjoyed the Portuguese Coastal Way and that you had good experiences with your accommodation hosts. We look forward to helping you plan your next adventure! I will pass your lovely comments on to the rest of the team.

Kindest regards from all at Caminoways.

Date d'achat : 09/05/2018

0

TC

Trusted Customer

Vérifié par Feefo

8 years ago

Ce que Trusted Customer a dit à propos de CaminoWays.com:

A memorable experience!

A wonderful experience, met amazing people in our group and our guide George, made it a very memorable week. Looking forward to another tour with Camino Ways and George as our guide.

The CaminoWays.com Team

CaminoWays.com

8 years ago

Dear Heather,

That is great to hear! Thank you very much for reviewing your trip and your guide. We will pass on your comments to Jorge who I'm sure will be delighted. We look forward to seeing you next time!

Kindest regards from all at Caminoways.com

Date d'achat : 12/05/2018

0

TC

Trusted Customer

Vérifié par Feefo

Kennett Square, PA

8 years ago

Ce que Trusted Customer a dit à propos de CaminoWays.com:

Yes, I would buy from them again. Our trip was amazing! Our tour guide George was absolutely fantastic. I've been on several guided tours. I've never had a guide that was able to handle all the...

Lire plus

The CaminoWays.com Team

CaminoWays.com

8 years ago

Dear Pamela,

We are delighted to hear that you enjoyed your guided tour on the Camino and that you had good time with George and the group. We will pass your comment to our reservations manager who will be delighted to hear your great feedback. We hope to hear from you again to help you to organise your next adventure. Best regards from Camino.ways.com team

Avis sur des produits

Date d'achat : 12/05/2018

0

TC

Trusted Customer

Vérifié par Feefo

Canada

8 years ago

Ce que Trusted Customer a dit à propos de CaminoWays.com:

Expensive but worth it in the end.

The trip was generally well organized. Out of 40 days accommodation only one location was not of the caliber and cleanliness of the others. I would definitely use Camino ways again

The CaminoWays.com Team

CaminoWays.com

8 years ago

Dear Roy,

Thank you very much for reviewing your trip. We are very glad to hear that you were happy overall and we would be delighted to help you plan your next walking holiday!

Kindest regards on behalf of the team.

Date d'achat : 07/05/2018

0

Client de confiance

Vérifié par Feefo

8 years ago

Overall we were pleased with CaminoWays.com and we thoroughly enjoyed the Camino experience, so much so that we may return next year for another stage. A couple of issues that we would like to bring...

Lire plus

The CaminoWays.com Team

CaminoWays.com

8 years ago

Dear pilgrim,

Thank you very much for your detailed feedback. We really appreciate that you took the time to write it.

We will pass on your comments to our reservations department.

Our Customer Care team will be in touch if you wish to discuss any details of your trip. We are happy to hear that you enjoyed your walking holiday and the Holiday Pack that we sent to you.

When you are ready to do another section of the Camino, we would be happy to organise it for you.

Kindest regards from the team

Avis sur des produits

Date d'achat : 17/05/2018

0

CaminoWays.com Commentaires

walking(296) commentaires en plus sur ce produitVoir le site Internet du produitGood communication and well organised accomodation 😀

walking(296) commentaires en plus sur ce produitVoir le site Internet du produitThe distances and routes were clear and we'll documented, although my friends who were doing a longer trip got a book with really good maps and information. I would have liked that

cycling(296) commentaires en plus sur ce produitVoir le site Internet du produitI loved biking the Camino. The experience was better than expected even though the hills were longer and steeper than I planned for.

walking(296) commentaires en plus sur ce produitVoir le site Internet du produitThe trip was everything as described!

walking(296) commentaires en plus sur ce produitVoir le site Internet du produitI thought the materials provided before hand, maps, information notes, tips on what to pack, training etc were super as were the Webinars. A really enjoyable experience and thank you CaminoWays

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?