Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur CaminoWays.com

TC

Trusted Customer

Vérifié par Feefo

8 years ago

Ce que Trusted Customer a dit à propos de CaminoWays.com:

My Italian Camino

They provided excellent accommodations for my Florence-to-Rome Camino. It was a hassle-free Camino for me,

The CaminoWays.com Team

CaminoWays.com

8 years ago

Dear Kurt,

We're so glad to hear that your trip was such a success! Thanks for providing feedback on your Via Francigena experience. We'd love to hear from you again!

Kindest regards from all at CaminoWays.

Avis sur des produits

Date d'achat : 17/05/2018

0

TC

Trusted Customer

Vérifié par Feefo

8 years ago

Ce que Trusted Customer a dit à propos de CaminoWays.com:

The service from Camino Ways was very helpful as we were making the decision to do the Rota Vincentina in Portugal.

The CaminoWays.com Team

CaminoWays.com

8 years ago

Dear Terri,

Thank you very much for your lovely feedback, we're very glad to have been of help in the planning of your trip. We would love to hear from you in the future.

Kindest regards from all at Caminoways.com

Date d'achat : 11/05/2018

0

TC

Trusted Customer

Vérifié par Feefo

8 years ago

Ce que Trusted Customer a dit à propos de CaminoWays.com:

Loved the Camino

Our Camino was thrilling... our only regret was doing 13 straight days and not having a chance to rest . That option wasn’t put to us , and almost all other pilgrims we met along the way were taking...

Lire plus

The CaminoWays.com Team

CaminoWays.com

8 years ago

Dear Michael,

Thank you very much for taking the time to offer us such detailed feedback. We really appreciate it.

We are happy to hear that you enjoyed the hotels we booked for you. We believe that you have already been in touch with our customer service team in greater detail about the issues you mention. We are really glad that you enjoyed your trip overall, and we would be happy to help you plan the next one.

Kindest regards on behalf of the team.

Avis sur des produits

Date d'achat : 13/05/2018

0

TC

Trusted Customer

Vérifié par Feefo

Sydney Australia

8 years ago

Ce que Trusted Customer a dit à propos de CaminoWays.com:

A very positive experience

Our seven day walk was very good - the luggage always arrived to the correct hotel, the hotels were very comfortable, the instructions were precise as to where to walk. Our walk was from Porto to...

Lire plus

The CaminoWays.com Team

CaminoWays.com

8 years ago

Dear Wendy,

Thank you very much for your feedback. We're really glad that you had a good trip overall, and that you enjoyed the scenery on your selected route. We would love to help you plan your next walking trip!

Kindest regards on behalf of the team.

Avis sur des produits

Date d'achat : 29/05/2018

0

Client de confiance

Vérifié par Feefo

8 years ago

beautiful trails but lousy accommodation service

our accommodation at Arzua and Amenal were horrible as there were no lifts. we have to carry our own luggage to the rooms, to make matter worst our feet were blistered and swell due to the walks. ...

Lire plus

The CaminoWays.com Team

CaminoWays.com

8 years ago

Dear pilgrim,

Thank you for taking the time to review your trip, we do hope you enjoyed the experience overall. I believe our customer care team has been in touch with you in more detail about these issues.

We're glad that you enjoyed meeting other walkers along the route.

Kindest regards on behalf of the team.

Avis sur des produits

Date d'achat : 24/05/2018

0

TC

Trusted Customer

Vérifié par Feefo

Renfrew, Canada

8 years ago

Ce que Trusted Customer a dit à propos de CaminoWays.com:

AN EXCELLENT CAMINO PARTNER

The whole Camino experience was exceptional and Camino Ways helped support that happening. All of the accommodations were either great or exceptional. The maps and route docs were pretty good. I...

Lire plus

The CaminoWays.com Team

CaminoWays.com

8 years ago

Dear Ray,

We're delighted to hear your Camino experience - it sounds like you had an enjoyable and exciting time. We appreciate you taking the time to review your trip and for letting us know how you found the accommodation along the way. We trust that our customer care team have been in contact with you since and have followed up with your suggestions.

Thanks again for your feedback on the two routes you completed.

Kindest regards on behalf of the team at Caminoways.com

Avis sur des produits

Date d'achat : 14/05/2018

0

TC

Trusted Customer

Vérifié par Feefo

8 years ago

Ce que Trusted Customer a dit à propos de CaminoWays.com:

had a good experience with previous bookings like in Sept. 2017

Luggage was always waiting for us. overall hotel selections was satisfactory.

Avis sur des produits

Date d'achat : 02/05/2018

0

Client de confiance

Vérifié par Feefo

8 years ago

CaminoWays.com provided detailed information regarding the route to follow, but no other info about the areas that we passed through or things to stop and see along the way. We met other pilgrims who...

Lire plus

The CaminoWays.com Team

CaminoWays.com

8 years ago

Dear pilgrim,

Thank you for taking the time to review your trip, we hope that you enjoyed the experience overall. For any issues or queries you have, our customer care team would be happy to follow these up with you.

Thanks again for your feedback.

Kindest regards on behalf of the team.

Avis sur des produits

Date d'achat : 13/05/2018

0

Client de confiance

Vérifié par Feefo

8 years ago

took the hassle out of arranging accommodation, but at a cost

Accommodation and baggage transfer went smoothly. Loved the walk

Avis sur des produits

Date d'achat : 19/05/2018

0

TC

Trusted Customer

Vérifié par Feefo

8 years ago

Ce que Trusted Customer a dit à propos de CaminoWays.com:

Everything worked as planned. No complaints on the arrangements made to transfer us and transport our luggage. Liked the fact everything was done via email. But, I did not like that we had to...

Lire plus

The CaminoWays.com Team

CaminoWays.com

8 years ago

Dear Sue,

Thank you for taking the time to review your experience. We're glad to hear that you enjoyed your trip and that the arrangements went well for you. It is very helpful to us to receive feedback on accommodation and other services so we appreciate your comments. For any specific details you would like to look into further, our customer care team would be happy to follow up with this.

We would love to hear from you in the future, to help you plan your next adventure!

Kindest regards on behalf of the team.

Avis sur des produits

Date d'achat : 18/05/2018

0

CaminoWays.com Commentaires

walking(296) commentaires en plus sur ce produitVoir le site Internet du produitThey made my Camino hassle-free.

walking(296) commentaires en plus sur ce produitVoir le site Internet du produitIt was very easy to book with Camino ways.

easy-walking(296) commentaires en plus sur ce produitVoir le site Internet du produitIt was almost perfect and almost gave 5 stars. Only a couple of issues trying to find our hotels, with little instruction, when you are very tired after a 30 km walk.

walking(296) commentaires en plus sur ce produitVoir le site Internet du produitas promised, the walks were fantastic with beautiful people from all parts of the world. very motivated especially to see elderly walkers and family to experience this journey to the same...Lire plus

walking(296) commentaires en plus sur ce produitVoir le site Internet du produitA very good financial deal. My walking partner used a competitor and her accommodations were typically further away from the route, and did not include regular meals. She often joined me for my hotel...Lire plus

walking(296) commentaires en plus sur ce produitVoir le site Internet du produitGave good adviced. Responds to emails in a timely manner. Website easy to navigate. Gave me discount as a returning costumer.

walking(296) commentaires en plus sur ce produitVoir le site Internet du produitFrom talking to other pilgrims who travelled the same route, but with different companies, they seemed to get more “bang” for their money!

walking(296) commentaires en plus sur ce produitVoir le site Internet du produitWe went with Camino Ways as this was our first experience doing a Camino and werent sure about accommodation - it was too difficult to pre-arrange arrange from Australia, especially with the language...Lire plus

walking(296) commentaires en plus sur ce produitVoir le site Internet du produitWe were very disappointed in one of the accommodations which none of us would rate superior or 4 star. At best, it was a 2 star accommodation.

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?