Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur CaminoWays.com | Avis sur le service client de {{merchantUrl}} | Feefo

Client de confiance

Vérifié par Feefo

7 years ago

Just perfect. Excellent service.

Excellent. Everything organised and went without a hitch. Would highly recommend to anyone.

The Team

CaminoWays.com

7 years ago

Dear Pilgrim. Thank you for your lovely feedback. We always strive to offer the best possible service and are always happy to help! Kind Regards The Caminoways Team

Avis sur des produits

Date d'achat : 18/05/2019

0

Client de confiance

Vérifié par Feefo

7 years ago

Not perfect but wouldn’t do a Camino w/o them...

I’ve used Camino Ways 3x now for organizing pilgrimage walks in Spain. They are excellent organizers for spacing the walk, arranging accommodations and transferring luggage. They need to correct and...

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Avis sur des produits

Date d'achat : 15/05/2019

0

Client de confiance

Vérifié par Feefo

7 years ago

Strongly recommended!

Support team during the trip was responsive and helpful. The information they provide ahead is also very useful, though it would be great if the description of each stage includes the altimetry. ...

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The Team

CaminoWays.com

7 years ago

Dear Pilgrim, Thank you for your feedback, we are delighted to know that you enjoyed your trip! We are always happy to hear about your experience and glad to hear you have enjoyed the choice of accommodation we provided. Kind Regards The Caminoways Team

Date d'achat : 03/05/2019

0

EW

Eva Wiseman

Vérifié par Feefo

7 years ago

Ce que Eva Wiseman a dit à propos de CaminoWays.com:

Great walking holiday in Basque Country.

Camino ways enabled us to have a great holiday. They chose accommodation in interesting and varied settings. The rooms were comfortable, nice and clean. The luggage transfers were done without a...

Lire plus

The Team

CaminoWays.com

7 years ago

Hi Eva, Thank you for your lovely feedback! I will pass it to all our Teams! We are glad that you enjoyed your holidays with us and the Camino was a positive experience. We are dedicated to providing our customers with the highest level of service possible and to make sure that their holidays are enjoyable and memorable. Kind Regards The Caminoways Team

Avis sur des produits

Date d'achat : 08/05/2019

0

TC

Trusted Customer

Vérifié par Feefo

7 years ago

Ce que Trusted Customer a dit à propos de CaminoWays.com:

Careless Camino Ways

CW did not answer a call to their “24x7” hotline when we had an accident When we complained about some of the properties we were ignored despite several contacts They are very responsive when you...

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The CaminoWays.com Team

CaminoWays.com

6 years ago

Dear Carol, Thank you for your feedback. I can see that your feedback was already address via email by one of our customer care team members. Our sincere apologies for any inconvenience. We hope to see with us on route again in the future. Buen Camino!

Avis sur des produits

Date d'achat : 23/04/2019

0

BB

Barbara Barber

Vérifié par Feefo

7 years ago

Ce que Barbara Barber a dit à propos de CaminoWays.com:

Well arranged and coordinated experience.

Overall it was a wonderful experience. All the arranged accommodations and transport worked seamlessly. The only suggestion I have is that the hotels selected all be located in the villages as some...

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The Team

CaminoWays.com

7 years ago

Hi Barbara, Thank you for your feedback We are glad that you enjoyed your holidays with us and the Camino was a positive experience. We are dedicated to providing our customers with the highest level of service possible and to make sure that their holidays are enjoyable and memorable. We will pass your feedback about the accommodation locations to our Reservations Team to review Kind Regards The Caminoways Team

Avis sur des produits

Date d'achat : 09/05/2019

0

Client de confiance

Vérifié par Feefo

7 years ago

Anytime we called them, they handled our needs and problems. They are fast and very courteous

The Team

CaminoWays.com

7 years ago

Hi Pilgrim. Thank you for sending us your feedback. Glad to hear we could help promptly on the assistance line, We will pass your comments to the whole Team. Kind Regards The Caminoways Team

Date d'achat : 13/04/2019

0

Client de confiance

Vérifié par Feefo

7 years ago

Great service

Great service, from your quick response on inquiries, to booking our accommodation and transferring our luggage. Everything went smoothly and according to plan. However, I would have preferred...

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Avis sur des produits

Date d'achat : 16/05/2019

0

EM

Esthea (Esti) Mellet

Vérifié par Feefo

7 years ago

Ce que Esthea (Esti) Mellet a dit à propos de CaminoWays.com:

Their service was confusing as I seem to have a different agent every time I emailed or called. Standard of Accommodation also varied hugely from place to place. I did have a problem in Col Val...

Lire plus

Date d'achat : 16/05/2019

0

WG

William Granger

Vérifié par Feefo

Guatemala City

7 years ago

Ce que William Granger a dit à propos de CaminoWays.com:

Excellent service each step of the way!

The Team

CaminoWays.com

7 years ago

Hi William, Thank you so much for your lovely comments. We are glad that you enjoyed the trip overall, we will make sure to pass your feedback to all the Teams! Kind Regards The Caminoways Team

Avis sur des produits

Date d'achat : 05/05/2019

0

CaminoWays.com Commentaires

walking(15) commentaires en plus sur ce produitVoir le site Internet du produitExcellent value and well worth it

walking(3) commentaires en plus sur ce produitVoir le site Internet du produitVery good at most things; still lacking in others

walking(9) commentaires en plus sur ce produitVoir le site Internet du produitThe area is a beautiful place to walk. The terrain was varied and mostly off road. Day 3 was a real challenge, because of the length of the walk and the up and down elevation, but the views were...Lire plus

walking(177) commentaires en plus sur ce produitVoir le site Internet du produitSome of the properties were very good but some were terrible Some of the “4* properties has not restaurant so you were sent outside to 2* cafes Some of the logistics were poor with either too short...Lire plus

easy-walking(12) commentaires en plus sur ce produitVoir le site Internet du produitGood value and experience for the cost.

walking(177) commentaires en plus sur ce produitVoir le site Internet du produitIt was tough doing 20+ km every day. We are reasonably fit and do 15km walking races regularly, but the camino is a different kind of walk. Would have appreciated a bit more advice about distances to...Lire plus

easy-walking(177) commentaires en plus sur ce produitVoir le site Internet du produitThey helped us pick the exact speed we wanted.

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?