Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Caledonian Travel | Avis sur le service client de {{merchantUrl}} | Feefo

Afficher tous les 33,911 commentaires

Client de confiance

Vérifié par Feefo

1 month ago

Best short breaks

Great staff easy to talk to and drives are the best. Hotels are very good and clean.

Gemma Robertson

Caledonian Travel

28 days ago

Thank you for taking the time to post your review, we really appreciate you and hope you have a lovely time with us on your next trip : ) Kind regards Gem

Mrs Hunter

Vérifié par Feefo

GBR

1 month ago

Ce que Mrs Hunter a dit à propos de Caledonian Travel:

Excellent booking experience.

It was very easy to navigate the website. I had an idea what I was looking for and the options were easy to find. The availability and trip information was very informative and gave all the...

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Gemma Robertson

Caledonian Travel

28 days ago

Thank you for taking the time to post your review on our booking process, we really appreciate your feedback and we hope you have an amazing time with us! We look forward to welcoming you soon : ) Kind regards Gem

MR POOLE

Vérifié par Feefo

GBR

1 month ago

Ce que MR POOLE a dit à propos de Caledonian Travel:

A great company to holiday with

Very easy and straightforward

Gemma Robertson

Caledonian Travel

28 days ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

MS WINTERBOTTOM

Vérifié par Feefo

1 month ago

Ce que MS WINTERBOTTOM a dit à propos de Caledonian Travel:

Folkestone

Great

Gemma Robertson

Caledonian Travel

28 days ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

Client de confiance

Vérifié par Feefo

1 month ago

Efficient & fast

Gemma Robertson

Caledonian Travel

28 days ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

MR MAHER

Vérifié par Feefo

1 month ago

Ce que MR MAHER a dit à propos de Caledonian Travel:

It.was very good

Gemma Robertson

Caledonian Travel

28 days ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

Mrs MERIFIELD

Vérifié par Feefo

1 month ago

Ce que Mrs MERIFIELD a dit à propos de Caledonian Travel:

Excellent

Brilliant

Gemma Robertson

Caledonian Travel

28 days ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

MR SEXTON

Vérifié par Feefo

1 month ago

Ce que MR SEXTON a dit à propos de Caledonian Travel:

Customer service training needs

Gemma Robertson

Caledonian Travel

1 month ago

Thank you for taking the time to post your review; we appreciate your feedback. We would welcome the opportunity to discuss this further with you, please could you kindly email us at customerservices@caledonian.com with your feedback, quoting your holiday booking reference number, if possible please, and one of the team will come back to you as soon as possible. Thank you

MR MCELDERRY

Vérifié par Feefo

1 month ago

Gemma Robertson

Caledonian Travel

28 days ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

Mrs Hampshire

Vérifié par Feefo

GBR

1 month ago

Ce que Mrs Hampshire a dit à propos de Caledonian Travel:

Timing out torture!

Everything was good until I got to the payment section, when it kept timing out when toggling between the booking page and my online banking to confirm my banking approval. I tried more than 20 times...

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Gemma Robertson

Caledonian Travel

1 month ago

Thank you for taking the time to post your review on our booking process, some banks have security measures where you need to approve payments on a separate device - we apologise you experienced issues on this occasion. We hope you have an amazing time with us and we look forward to welcoming you soon : ) Kind regards Gem

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Que sont les Trusted Service Awards ?

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Caledonian Travel Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?