Waltons Commentaires

We’re very sorry to hear about your experience and the frustration this has caused. We’ve checked our systems and unfortunately can’t find any correspondence linked to this order from October, which suggests we may not have received your original email. This certainly isn’t the level of quality or service we aim to provide, and we’d genuinely like the opportunity to investigate the issues you’ve described and see how we can help put this right for you. Please forward your original email, along with any photos and your order number, to service@waltons.co.uk and our customer service team will be happy to review everything and assist further. We’re pleased to hear delivery went well, and we hope we can restore your confidence by resolving this matter promptly.

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