Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Burrells

IS

ildiko szentesi

Vérifié par Feefo

5 years ago

Ce que ildiko szentesi a dit à propos de Burrells:

Absolutely unprofessional and discriminative never again from this shop

Never again First and last time to buy anything from here Customer service not exist and the discrimainaation for finance or full amount to pay just shocking Worst ever experience with this shop...

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Sarah

Burrells

5 years ago

Good Morning, I am sorry if you feel you have received bad customer service from Burrells. Looking into your order it seems everything went through smoothly, so I am not sure what the problems with your order were. If you would like to discuss this further please don't hesitate to contact me info@burrells.co.uk, and I will look into it further. Regards Sarah Burrells Customer Service Manager

Avis sur des produits

Date d'achat : 22/07/2021

0

Client de confiance

Vérifié par Feefo

5 years ago

Great site great purchase

Efficient easy to use site. Items ordered delivered promptly and with authentic gift packaging. Very pleased with purchases and I will use them again.

Date d'achat : 22/07/2021

0

Client de confiance

Vérifié par Feefo

5 years ago

Great site

I've had a few items from Burrells on line over the last year. They have a great selection of jewellery and despatch is always prompt. Staff are quick to help and friendly. What more could you want?

Avis sur des produits

Date d'achat : 30/06/2021

0

ED

Elinor Devlin

Vérifié par Feefo

5 years ago

Ce que Elinor Devlin a dit à propos de Burrells:

Happy with the service I received.

Date d'achat : 20/07/2021

0

LH

Linton Husbands

Vérifié par Feefo

5 years ago

Ce que Linton Husbands a dit à propos de Burrells:

Judge one's customer by their wallet and not by their appearance

I can only say that I felt I was judged on my appearance (I was dressed for gardening work), and this was less than inviting or welcoming

Sarah

Burrells

5 years ago

Good Morning, I am so sorry if you felt you were judged on visiting out store. I will be bringing this to the attention of our Winchester store, and we will provide training where missing. Please accept our apologies, and I hope your wife will continue to enjoy wearing her pearl earrings. Regards Sarah Burrells Customer Service Manager

Avis sur des produits

Date d'achat : 21/07/2021

0

Client de confiance

Vérifié par Feefo

5 years ago

Excellent service

Excellent help and advice, responding quickly to questions - thanks! Great value for money for the jewellery too

Avis sur des produits

Date d'achat : 30/06/2021

0

AP

Alex Protopapa

Vérifié par Feefo

5 years ago

Ce que Alex Protopapa a dit à propos de Burrells:

Stock issues, but helpful service

Unit was out of stock, even though website said otherwise. I then asked to replace with a different item which said in stock on the website, but advised again it wasn’t. Website needs updating...

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Avis sur des produits

Date d'achat : 21/07/2021

0

Client de confiance

Vérifié par Feefo

5 years ago

Delightful

Very efficient. Delivered quickly and no problems. Wouldn’t hesitate to use again.

Date d'achat : 21/07/2021

0

Client de confiance

Vérifié par Feefo

5 years ago

Dissapointed

Very pleased with the watch but the strap was the wrong size and even though I was quite prepared to purchase the correct strap at cost I was only offered it at full retail £190.00 never had to buy...

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Sarah

Burrells

5 years ago

Good Afternoon, I am very sorry to hear that you feel your needs were not met fully by our team. As the watch in question was a Sale item we would not be able to offer a free strap within the sale price, but our team should have come back to you quickly on the price of other items. If you have still not heard back, can you let me know at info@burrells.co.uk and I will look into this further for you. Regards Sarah Burrells Customer Service Manager

Avis sur des produits

Date d'achat : 21/07/2021

0

Client de confiance

Vérifié par Feefo

5 years ago

Lovely

Great jewellery great service with prompt delievert

Avis sur des produits

Date d'achat : 18/07/2021

0

Burrells Commentaires

Burrells Ora 14ct White Gold Diamond Tiny Bar Stud EarringsPlus d'avis sur ce produitVoir le site Internet du produitThese look delicate but are strongly constructed. They feel a bit special - love them.

Burrells 9ct Gold Pearl Stud Earrings 8.0mmPlus d'avis sur ce produitVoir le site Internet du produitThey were for my wife'e birthday and she loves them. They've been admired.

Burrells Platinum 0.50ct GSI1 Certified Emerald Cut Diamond Solitaire RingPlus d'avis sur ce produitVoir le site Internet du produitLovely ring at excellent value.

Pandora Disney Moments Mickey Bracelet 590731CZPlus d'avis sur ce produitVoir le site Internet du produitNever received, no options were in stock

Blancpain Fifty Fathoms Bathyscaphe Chronograph Flyback Steel & Black 43mm 5200-1110-B52APlus d'avis sur ce produitVoir le site Internet du produitGreat watch at a great price.

Pandora My Magical Unicorn Single Stud Earring 298535C00Plus d'avis sur ce produitVoir le site Internet du produitLovely very tiny stud Enjoy by young ones

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?