Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Budget Direct Insurance | Avis sur le service client de {{merchantUrl}} | Feefo

Afficher tous les 12,976 commentaires

Trusted Customer

Vérifié par Feefo

8 years ago

Ce que Trusted Customer a dit à propos de Budget Direct Insurance:

Good Follow Up

The quotation is competitive and the follow up is good. I will recommend to my friends and relatives.

Geoffrey

Budget Direct Insurance

8 years ago

Hi there

Thanks so much for your comments. The team really do appreciate it hearing positive feedback from customers.

On behalf of the team, thanks for becoming a Budget Direct Insurance customer.

Best,

Geoffrey

Budget Direct Insurance

6221 2111 or help@budgetdirect.com.sg

Client de confiance

Vérifié par Feefo

8 years ago

I thought that the experience was rather painless, and that customer service over the phone was helpful.

Geoffrey

Budget Direct Insurance

8 years ago

Hello!

Thanks for the 5-star rating! Have a great day - you've just made ours!

On behalf of the team, thanks for becoming a Budget Direct Insurance customer.

Best,

Geoffrey

Budget Direct Insurance

6221 2111 or help@budgetdirect.com.sg

Trusted Customer

Vérifié par Feefo

8 years ago

Ce que Trusted Customer a dit à propos de Budget Direct Insurance:

Thank you Helen!

Helen has been the most helpful! She has provided excellent customer service despite numerous requests from me. She is quick and prompt when i needed information urgently.

Geoffrey

Budget Direct Insurance

8 years ago

Hi Edwin

Thanks so much for your kind words about Helen. We think she is awesome too and we know she loves helping customers, which is one of many reasons why she is great at her job.

We will be sure to pass your comments on to her and the rest of the team, who are equally committed to great customer service.

On behalf of the team, thanks for becoming a Budget Direct Insurance customer.

Best,

Geoffrey

Budget Direct Insurance

6221 2111 or help@budgetdirect.com.sg

Client de confiance

Vérifié par Feefo

8 years ago

I have made a call query regarding some terms / clauses stated in the policy & it seems the helpdesk agent answer the query clearly & details to assist myself.

Geoffrey

Budget Direct Insurance

8 years ago

Hello

Thank you very much for taking the time to provide your feedback. We're glad you got a clear response and it helped you make the decision to place your trust in Budget Direct Insurance for your car policy.

Have a great day. And on behalf of our team, thanks for becoming a Budget Direct Insurance customer.

Best

Geoffrey

Budget Direct Insurance

6221 2111 or help@budgetdirect.com.sg

Trusted Customer

Vérifié par Feefo

Singapore

8 years ago

Ce que Trusted Customer a dit à propos de Budget Direct Insurance:

Ease of purchase

Trusted Customer

Vérifié par Feefo

8 years ago

Ce que Trusted Customer a dit à propos de Budget Direct Insurance:

The staff that serve my policy was very polite and done it less than half hour. Also the reply was very fast, moment I send in my application, a few minute the reply came in. I will call again my...

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Geoffrey

Budget Direct Insurance

8 years ago

Hey there

This is great feedback - thanks for sharing. We're here and happy to serve.

We hope you have a great trip abroad. If anything happens, our international claims support line, which is open 24 hours, 7 days a week can be reached at +65 6540 2199. More information about claims can be found on our website at www.budgetdirect.com.sg/claims

Have fun, and let us know how we can help in December. And thanks for choosing Budget Direct Insurance.

Talk soon.

Geoffrey
Budget Direct Insurance

6221 2111 or help@budgetdirect.com.sg

Trusted Customer

Vérifié par Feefo

8 years ago

Ce que Trusted Customer a dit à propos de Budget Direct Insurance:

Efficient and good service. Practical insurance product. It would be even better if there is a interest free instalment plan for the premium.

Trusted Customer

Vérifié par Feefo

8 years ago

Ce que Trusted Customer a dit à propos de Budget Direct Insurance:

Best service I had received.

The service consultant I spoke to was very courteous and friendly and knowledgeable and I am impressed by his service.

Geoffrey

Budget Direct Insurance

8 years ago

Hello Sir.

Thank you for your positive feedback. We'll be sure to pass it on to the team member you spoke with to let him know of your kind words. If there is anything we can do for you, please call us on 6221 2111.

On behalf of the team, thanks for becoming a Budget Direct Insurance customer.

Best

Geoffrey

Budget Direct Insurance

6221 2111 or help@budgetdirect.com.sg

Trusted Customer

Vérifié par Feefo

8 years ago

Ce que Trusted Customer a dit à propos de Budget Direct Insurance:

Super Easy online transaction

Easy to buy online. No problem making online payment. I had compared with other online insurer but Budget direct was th easiest to use.

Trusted Customer

Vérifié par Feefo

Singapore

8 years ago

Ce que Trusted Customer a dit à propos de Budget Direct Insurance:

Meeting the budget and friendly service.

The representative on the telephone was attentive and able to offer value added information for my consideration. The premium was attractive and well suited for car owners. Overall, satisfied with...

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Budget Direct Insurance Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?