Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Buddy Pet Insurance | Avis sur le service client de {{merchantUrl}} | Feefo

Afficher tous les 177 commentaires

Olivia Marino

Vérifié par Feefo

AUS

2 days ago

Ce que Olivia Marino a dit à propos de Buddy Pet Insurance:

5 Stars for great customer service

Cheap pet insurance and a very easy process to follow when lodging a claim.

Buddy Pet Insurance

1 day ago

Hi Olivia, We are always pleased to hear that we have been able to assist our pet parents in times of need and that your claim experience was met with ease. Thank you for taking the time out of your day to share your review with us, we really appreciate it. Kind regards, Alisa

Tamara Hanlon

Vérifié par Feefo

AUS

10 days ago

Ce que Tamara Hanlon a dit à propos de Buddy Pet Insurance:

Fantastic customer service

Fantastic customer service, was clear and helpful

Buddy Pet Insurance

9 days ago

Hi Tamara, It is always great to hear of the service our customers receive when speaking with our helpful team members and we appreciate you taking the time to let us know about your experience. Kind regards, Alisa

Client de confiance

Vérifié par Feefo

17 days ago

Excellent Customer Service and Prices

I had never of these guys until today. Made one phone call and l immediately dropped my previous insurer that ld had for 2 dogs and over 6yrs!!! Buddy has better coverage, better options and all at...

Lire plus

Buddy Pet Insurance

16 days ago

Hi there, Welcome to Buddy Pet Insurance! We are so pleased to hear of the value that you have found in your policy and that we have been able to provide you with affordable cover to suit you and your 2 dogs' needs. Thank you for taking the time out of your day to share your review with us, we really appreciate it! Kind regards, Alisa

Client de confiance

Vérifié par Feefo

22 days ago

Rubbish

Absolute rubbish. I got put through to a call centre who couldn't verify who I was as they couldn't understand that 17/09/1977 was the same as 17 SEP 1977. After all the stuffing around I cancelled...

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Troy Leonard

Vérifié par Feefo

AUS

23 days ago

Ce que Troy Leonard a dit à propos de Buddy Pet Insurance:

I ,injoy my service ,& time listening too buddy . Explant the new pet services . & they can do for pet dog Rocke . Thanj you .

Buddy Pet Insurance

23 days ago

Hi Troy, Thank you so much for your lovely review! We're so pleased to hear you've been enjoying our service and spending time listening to Buddy. Thank you again for your kind feedback, and give Rocke a pat from us! Kind regards, Scott

Christoper Elliott

Vérifié par Feefo

AUS

24 days ago

Ce que Christoper Elliott a dit à propos de Buddy Pet Insurance:

Good prices easy to talk to

Buddy Pet Insurance

24 days ago

Hi Christopher, Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs. Kind regards, Alisa

Client de confiance

Vérifié par Feefo

1 month ago

Informative

Very informative and patient

Buddy Pet Insurance

1 month ago

Hi there, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Client de confiance

Vérifié par Feefo

1 month ago

Excellent

Excellent. Every scenario was explained, very knowledgeable, listened & was very patient. A delight to have had the experience with.

Buddy Pet Insurance

1 month ago

Hi there, Thank you for your wonderful feedback! We're delighted to hear that every scenario was clearly explained and that you found our representative knowledgeable, patient, and attentive. We're so pleased you had such a positive experience. Kind regards, Scott

Client de confiance

Vérifié par Feefo

1 month ago

Excellent

Really happy with how the staff handled my joining Buddy Pet Insurance

Buddy Pet Insurance

1 month ago

Hi there, We are always happy to hear of the great service our valued customers receive when speaking with our team members and that we have been able to assist you with your insurance needs. Thank you for taking the time to let us know about your experience, we really appreciate it. Kind regards, Alisa

Elizabeth Balshaw

Vérifié par Feefo

AUS

1 month ago

Ce que Elizabeth Balshaw a dit à propos de Buddy Pet Insurance:

buddy i would recommend to all pet owners they care about your animal

my experience today was exceptional my questions were answered in full making me happy to go ahead with my pet insurance with peace of mind in all areas the person i spoke with was proffesional and...

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Buddy Pet Insurance

1 month ago

Hi Elizabeth, It is always wonderful to hear of the excellent service our customers receive when speaking with our team members and that you were left with a full understanding of your cover. Thank you for taking the time to share your experience with us, we really appreciate it. Kind regards, Alisa

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Buddy Pet Insurance Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?