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Avis sur Browns (South Molton Street) Limited | Avis sur le service client de https://www.feefo.com/reviews/browns-south-molton-street-limited | Feefo

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Client de confiance

5 years ago

Customer services team excellent but they need to sort out their returns arrangements - v cumbersome compared to the best online retailers.

1 produit acheté

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Isabella Panyiotou

5 years ago

Ce que Isabella Panyiotou a dit à propos de Browns (South Molton Street) Limited:

Quick and easy

1 produit acheté

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Client de confiance

5 years ago

I will be buying from them again!

1 produit acheté

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F Fareed

Woodford

5 years ago

Ce que F Fareed a dit à propos de Browns (South Molton Street) Limited:

I don’t like the quality of the shoe. Been eating my feet up since I bought them. For the price you pay for Alexander McQueen shoes, you’d expect a good quality but I would wear Adidas over these. Bro

...

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Customer Care Advisor

Browns (South Molton Street) Limited

5 years ago

Dear Customer,

Thank you very much for taking the time out to provide us with your feedback.

We are truly sorry to hear that you are not entirely satisfied with your recent shopping experience.

We have successfully located your order details and will contact you to resolve this issue as soon as possible.

In the meantime, If there is anything that we can assist you with or you have any questions please don’t hesitate to get in touch.

You may contact us directly on +44 (0) 203 750 1241. We are reachable 7 days a week.

1 produit acheté

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John Turner

5 years ago

Ce que John Turner a dit à propos de Browns (South Molton Street) Limited:

Yes

1 produit acheté

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Amina Bin kalli

Dubai

5 years ago

Ce que Amina Bin kalli a dit à propos de Browns (South Molton Street) Limited:

Best service

1 produit acheté

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heleen hulsmann

5 years ago

Ce que heleen hulsmann a dit à propos de Browns (South Molton Street) Limited:

Always a pleasure!

1 produit acheté

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Client de confiance

5 years ago

Service is amazing very trendy online shopping,

1 produit acheté

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Jo Redfern

5 years ago

Ce que Jo Redfern a dit à propos de Browns (South Molton Street) Limited:

I found the lady (Stephanie?) I spoke to very unhelpful and almost officious in her manner. I rang 3/4 times to try to sort delivery of an item over £1000 and she really did not have the right attitu

...

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Customer Care Advisor

Browns (South Molton Street) Limited

5 years ago

Dear Customer,

Thank you very much for taking the time out to provide us with your feedback.

We are truly sorry to hear that you are not entirely satisfied with your recent shopping experience.

We are continually improving each customer's experience which is our top priority.

We appreciate the valuable information you have provided us.

Should you have any questions or additional feedback, feel free to contact us. Thank you again for your feedback - and for shopping with us.

1 produit acheté

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Client de confiance

5 years ago

I lost my over 11000 Australian dollar’s parcel which I bought from Browns. Browns charged all Money then tell me will do investigation for 2-6 weeks. Their deliver man is extremely irresponsible. Bro

...

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Customer Care Advisor

Browns (South Molton Street) Limited

5 years ago

Dear Customer,

Thank you very much for taking the time out to provide us with your feedback.

We are truly sorry to hear that you are not entirely satisfied with your recent shopping experience.

We see that you were already in communication with a Customer Care agent. We will liaise with that agent to ensure that the appropriate care and attention is given to your inquiry.

We have successfully located your order details and will contact you to resolve this issue as soon as possible.

In the meantime, If there is anything that we can assist you with or you have any questions please don’t hesitate to get in touch.

You may contact us directly on +44 (0) 203 750 1241. We are reachable 7 days a week.

21 produits achetés

Voir le commentaire

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À propos de Browns (South Molton Street) Limited

Disruptive, unexpected and revolutionary in our own way… we’re known for our influence in fashion and style, innovative approach to retail and high-level service. Born in London, and celebrated globally, Browns are the cultural protagonists. The Browns flagship boutique has been residing on South Molton Street in Central London since its conception by Joan and Sidney Burstein in 1970. Known for discovering talents such as Alexander McQueen and John Galliano, today Browns is still the go-to for the hottest super brands and emerging talent worldwide, from Gucci and Balenciaga to Conner Ives and Kiko Kostadinov. Then, in 2017, Browns East was born… Presenting the world’s top designers and the coolest next-gen brands in a gender-neutral space; this ‘store of the future’ boutique operates ground-breaking tech for a fully customised shopping experience.

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02075140016

23 - 27 South Molton Street, London, London, W1K 5RD, United Kingdom

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