My removal pack arrived the next day as promised and the boxes were strong as advertised. I will be recommending the company to my friends.
Avis sur des produits
Nick
Boxes for Moving Home
10 years ago
thanks for the comprehensive feedback and helpful advice. it's always encouraging to hear when people indicate that they'd be happy to recommend us to their friends and family. it also helps us keep both our prices and advertising costs down! good luck with the rest of your move.
Date d'achat : 12/10/2015
0
Partager
TC
Trusted Customer
10 years ago
Ce que Trusted Customer a dit à propos de Boxes for Moving Home:
I would love to be able to rate the product. However, despite receiving an email saying "you will receive another email from us once your order has been processed and despatched", said email never...
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Nick
Boxes for Moving Home
10 years ago
i'm so sorry you've had such a terrible experience, and one that looks like it could easily have been avoided if you'd only received our despatch confirmation email. whilst it's very, very rare, i'm certainly not going to make excuses. we will nevertheless investigate why it happened on this occasion and try to prevent it happening again. please let us know once you've collected the boxes and we will arrange compensation for the inconvenience.
Client de confiance
10 years ago
Hi Nick, I really appreciated your swift response and offer of compensation. However, in the end it proved totally unfeasible for me to collect the boxes in person given the distance and the very limited window of opportunity that the courier company gave to collect them (and I freely admit that most of the problems I've experienced have been caused by Yodell, not you!). Therefore I'd be grateful if you could either refund me, or arrange for the boxes to be re-sent (I can give an different delivery address if necessary). Many thanks.
I was disappointed with the delivery, having ordered the boxes in plenty of time and requesting an early delivery in order to allow for the packing to be done, the boxes finally arrived after 3.00 in...
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Nick
Boxes for Moving Home
11 years ago
thanks for the feedback. unfortunately our contract with the courier does not allow us to offer more specific delivery times other than next day. due to their size, the parcels often have to be manually sorted through their network, resulting in the occasional human error and subsequent delay, which can be monumentally frustrating for the customer that's paid extra for a timed delivery! glad you got everything though on the day. Phew!
Avis sur des produits
Nick
Boxes for Moving Home
11 years ago
your comments regarding the book boxes are noted. we will keep an eye on the issue and look to change supplier if the problem persists. many thanks.
Boxes for Moving Home supplies moving boxes and other essential packing materials for both removal companies and the individual to use when moving house.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Boxes for Moving Home supplies moving boxes and other essential packing materials for both removal companies and the individual to use when moving house.