Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Boori

Client de confiance

4 years ago

Not happy with the delivery service

I have received the cot on 12 May, but the mattress still has not arrived today (22 May), I didn’t receive any updates, and no one reply my emails regarding this issue.

Kaitlyn

Boori

4 years ago

I am so sorry to hear you still have not received your mattress. I have been informed our team has been following this up with the carrier. Unfortunately, even when requested not to, split deliveries do occur. We do try our hardest to ensure all customer enquiries are answered in a timely manner. I do apologise this was not done. Hopefully you receive your mattress this week as it has been scanned into the depot today!

Date d'achat : 24/04/2022

0

Client de confiance

4 years ago

Delivery was fast.

Nav

Boori

4 years ago

Thank you for your feedback on our fast delivery service.

Avis sur des produits

Date d'achat : 21/04/2022

0

Client de confiance

4 years ago

Great product and easy to order process BUT still selling unsafe items!

This purchase was great - on back-order but that was clear at the time of ordering. I would however, LOVE if Boori stopped selling their 'drop-side' cots in Australia! They are banned in nearly all...

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Nav

Boori

4 years ago

Thank you for your feedback. I assure you our Drop sides are safe and we always ensure we abide and follow all the safety regulations as set out by the Australian standards. The issues advertised are related more to some drop sides on the market that use a button. Enabling the child to press that button and compromising their safety. Our drop sides operate from the outside only with the parents having to push in the bottom with their leg to release and operate, this makes it impossible for the child to activate the feature themselves ensuring their safety.

Avis sur des produits

Date d'achat : 11/01/2022

0

AN

Adele Naylor

4 years ago

Ce que Adele Naylor a dit à propos de Boori:

Playroom is perfectly organised

I ordered two of the Boori Tidy Toy Cabinet to organise my children’s toy room and they have done just that. They are the perfect height for my toddler and the draws encourage her to put her toys...

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Nav

Boori

4 years ago

Hi Adele, Thank you for your wonderful feedback on our Kids Play range. So great to hear your little one is enjoying 'pack-away' time too!

Avis sur des produits

Date d'achat : 08/04/2022

0

EY

Erwin youngman

Goldcoast

4 years ago

Ce que Erwin youngman a dit à propos de Boori:

The customer service was good and the products arrived quickly.

Nav

Boori

4 years ago

Hi Erwin, Thank you for your great feedback on both our customer service and speedy delivery service. We look forward to assisting you again soon.

Avis sur des produits

Date d'achat : 02/04/2022

0

YC

Yann Cheung

4 years ago

Ce que Yann Cheung a dit à propos de Boori:

Score would've been higher if not for the poor delivery communication. Did not receive confirmation of dispatch until I called to check, and the delivery company who made the delivery gave vague ETA,...

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Nav

Boori

4 years ago

Hi Yaan, Thank you for your feedback. I am sorry to hear you have experienced issues with your order. We choose to use only reputable companies for delivery. Unfortunately once goods have been despatched from our warehouse we have very little control - we are however assured these are completed Mon-Fri.

Avis sur des produits

Date d'achat : 11/04/2022

0

JE

Jeff

Bundaberg

4 years ago

Ce que Jeff a dit à propos de Boori:

Not happy

They could improve by making a cot mattress to its proper size, not 2 cm short. The cot that I brought it for had to be modified to meet Australian standards.

Nav

Boori

4 years ago

Hi Jeff, Unfortunately we do not have any record of your communication with us to resolve this issue. May I please ask you to contact us at services@boori.com.au with any ongoing isssues.

Avis sur des produits

Date d'achat : 02/04/2022

0

Client de confiance

4 years ago

Good bed and easy enough to put together

Delivery was prompt. Managed to get the bed together and the only tool I needed was a screwdriver as the Allen keys were included. Took a couple of hours but mostly because I’m not at all handy and...

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Nav

Boori

4 years ago

Thank you for your great feedback on both our delivery service and assembly - great to know the Natty King Single Bed is super easy to assemble.

Avis sur des produits

Date d'achat : 05/04/2022

0

HB

Holly Burge

4 years ago

Ce que Holly Burge a dit à propos de Boori:

Simple, soft, lovely

Lovely and soft. Perfect fit for the cot.

Rosie

Boori

4 years ago

Hi Holly, thank you for such a positive review of our Babysafe Fibre & Pocket Spring Cot Bed Mattress. We are glad to hear that you are happy with your purchase, and that it is perfect for your family needs and the cot you have!

Avis sur des produits

Date d'achat : 12/03/2022

0

Client de confiance

4 years ago

Still waiting for a pre-order

It's a bit premature to ask for my rating, as the item I have purchased has not arrived yet - it was a pre-order. I'm very happy to have found your bed rail - especially as it should sit well on my...

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Nav

Boori

4 years ago

Apologies for the premature request! Look forward to getting some feedback once you have received your Kids Guard Panel.

Avis sur des produits

Date d'achat : 29/03/2022

0

Boori Commentaires

Thetis Rectangular Table & Two Thetis ChairsPlus d'avis sur ce produitVoir le site Internet du produitThe toy cabinets don’t have the best quality. Got 2 sets and one of them has already been broken in a week. My 5 year old son was trying to move it and the wood just cracked. Very disappointed.

Boori Waratah Manor 3 Drawer ChestPlus d'avis sur ce produitVoir le site Internet du produit

Madison Changing StationPlus d'avis sur ce produitVoir le site Internet du produit

Sleigh Royale Cot BedPlus d'avis sur ce produitVoir le site Internet du produitOverall the quality is reasonable however there were a few issues such as the bottom draw of the cot didn't fit properly. We had to customise the tracks so that the draw would open and close/...Lire plus

Avalon Double BedPlus d'avis sur ce produitVoir le site Internet du produitBed is great quality and relatively easy to assemble.

Boori Country Cot Bed Pocketspring Mattress 132cm x 77cmPlus d'avis sur ce produitVoir le site Internet du produitIt's only 130cm long, 131atbest if you fold piping over

Natty King Single BedPlus d'avis sur ce produitVoir le site Internet du produitDelivery was prompt. Managed to get the bed together and the only tool I needed was a screwdriver as the Allen keys were included. Took a couple of hours but mostly because I’m not at all handy and...Lire plus

Babysafe Fibre & Pocket Spring Cot Bed Mattress 132cm x 70cmPlus d'avis sur ce produitVoir le site Internet du produitHighly recommended, lovely material for the baby.

Kids' Bed Guard Panel (Pre-order for Early May)Plus d'avis sur ce produitVoir le site Internet du produit

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?