Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

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Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Bontour | Avis sur le service client de https://www.feefo.com/reviews/bontour | Feefo

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Mr G Stewart

2 years ago

Date d'achat : 24/07/2023

Ce que Mr G Stewart a dit à propos de Bontour:

Lovely well run company.

Everything was well organised and just perfect. Bontour staff were extremely helpful and friendly and would definitely use their services again.

Nuria Arocas

Bontour

2 years ago

Thank you for the excellent review. We look forward to seeing you in another Bontour trip :)

Avis sur des produits

Client de confiance

2 years ago

Date d'achat : 24/07/2023

Excellent trip with very knowledgeable and lovely tour manager.

Nuria Arocas

Bontour

2 years ago

Thank you for your kind words and acknowledging the great service delivered by Bontour :)

Avis sur des produits

Mrs P Davenport

2 years ago

Date d'achat : 24/07/2023

Ce que Mrs P Davenport a dit à propos de Bontour:

The journey went smoothly

Nao our rep was really good.. very organised.

Nuria Arocas

Bontour

2 years ago

Thank you the 5-star review. It was wonderful to accompany all of you during the weekend and know that you had a great time in Dinan:)

Avis sur des produits

Miss R Evans

2 years ago

Date d'achat : 24/07/2023

Ce que Miss R Evans a dit à propos de Bontour:

Fabulous trip to Fete Des Ramparts in Dinan

The whole booking process was very organised and informative - highly recommend Bontour ⭐️⭐️⭐️⭐️⭐️

Nuria Arocas

Bontour

2 years ago

Thank you for the 5-star review. We're happy that you found Bontour to your liking, and that you had a wonderful time in Dinan :)

Avis sur des produits

Client de confiance

2 years ago

Date d'achat : 18/06/2023

The booking experience was easy. The person I spoke to on the phone was helpful and even though at first there were no single rooms available; they kept my name and contact details and contacted me...

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Gina Stabler

Bontour

2 years ago

Thank you for your feedback, we are glad that you enjoyed the tour to Majorca and we hope to see you on a future trip!

Avis sur des produits

Ann Newton

Jersey

2 years ago

Date d'achat : 17/06/2023

Ce que Ann Newton a dit à propos de Bontour:

A good stay.

The hotel was very clean, the bedroom simple but comfortable, staff were good and helpful, great outdoor pool area, but it was the temperature of the food which let it down. The selection was very...

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Gina Stabler

Bontour

2 years ago

Thank you for your comments regarding the tour to Majorca, I have already passed on hotel feedback, regarding the temperature of the food! We hope to see you on a future trip with us!

Avis sur des produits

Jayn

Jersey

2 years ago

Date d'achat : 17/06/2023

Ce que Jayn a dit à propos de Bontour:

Lovely to have a direct fly tour from Jersey and a good introduction to Mallorca. The tour manager was excellent and sorted the few minor problems efficiently.

Gina Stabler

Bontour

2 years ago

Thank you for your kind words, we look forward to welcoming you on a Bontour Tour in the near future!

Ann Newton

Jersey

2 years ago

Date d'achat : 20/05/2023

Ce que Ann Newton a dit à propos de Bontour:

Excellent service

We had really good accommodation in the three places but more important than that was our truly excellent and knowledgeable tour manager, Gina, she was a star. So glad to know that we are travelling...

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Gina Stabler

Bontour

2 years ago

Thank you for your kind feedback, I am glad you enjoyed Switzerland and the tour. See you soon on the Magical Majorca tour (fingers crossed for better weather!!) - Gina - Bontour

Rose & Andy Davies

Jersey

2 years ago

Date d'achat : 20/05/2023

Ce que Rose & Andy Davies a dit à propos de Bontour:

Very good tour

Gina guided us all efficiently and with good humour throughout the whole trip.

Gina Stabler

Bontour

2 years ago

Thank you for your feedback, we are glad you enjoyed the Switzerland & Glacier Express Tour, we hope to see you on another tour in the near future! - Gina - Bontour

Avis sur des produits

Client de confiance

2 years ago

Date d'achat : 19/05/2023

Great service

Great service as always, one phone call and it was done

Gina Stabler

Bontour

2 years ago

Thank you for your feedback, regarding the simple booking process, we will pass your comments onto the hotel regarding the room allocation - Thanks - Gina - Bontour

Avis sur des produits

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À propos de Bontour

The team at Bontour offer a wealth of knowledge and experience together with a friendly personal service. Whatever you long to do, wherever you'd love to stay, we would be happy to advise you, be it a short break, a special occasion, a group or family outing, we can make it happen

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01534 496644

Heron House, Jersey Airport, JERSEY, Jersey, JE1 1BW, Jersey

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Bontour Commentaires

HOTEL LE CHALLONGE(12) commentaires en plus sur ce produitVoir le site Internet du produitVery comfortable room. Our only quibble, there was no milk left in the room for our tea and coffee? Nice continental breakfast and a good restaurant. Recommended.

HOTEL DU CHATEAU(7) commentaires en plus sur ce produitVoir le site Internet du produitStress free trip. Everything organised and great fun time had by all

HOTEL DU CHATEAU(7) commentaires en plus sur ce produitVoir le site Internet du produitGood. Only the two Davenport travellers were Sisters. Not Mr & Mrs.

HOTEL DU CHATEAU(7) commentaires en plus sur ce produitVoir le site Internet du produitFabulous hotel perfect location and a very good selection for breakfast

THB MARIA ISABEL(2) commentaires en plus sur ce produitVoir le site Internet du produitThe hotel was clean and comfortable. There was a good selection of food for breakfast and dinner, although some of the hot food at dinner was cold and not even warm.

THB MARIA ISABEL(2) commentaires en plus sur ce produitVoir le site Internet du produitI have to say that sometimes local guides do not know when to stop talking. Yes they are very knowledgeable, but there is only so much you can take in. Thankfully our tour manager, Gina, did an...Tout lire

Switzerland(20) commentaires en plus sur ce produitVoir le site Internet du produitExcellent trip we’ll organised

PENINSULA HOTEL(4) commentaires en plus sur ce produitVoir le site Internet du produitBooked bed and breakfast but they start service at 8 and I need to be at work for 8 so I ended up travelling to the premier inn and purchasing a second breakfast there, my room was on the ground...Tout lire

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?