Bond Oxborough Phillips n’est plus un client actif de Feefo
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Client de confiance
7 years ago
Wouldnt recommend them
They kept us well informed once the house was sold but what they did not tell us was that they had several people interested in the property plus it was sold at well below the true value just to get...
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Matt Davey
Bond Oxborough Phillips
7 years ago
Thank you for taking the time to leave us with your feedback and for expressing your thoughts on our service. I am pleased to hear that once the sale was agreed our sales progression team kept you well informed of developments.
We are, of course, sorry to hear that you feel that we have sold the Bungalow for a price that you think is lower than its true market value. The process of providing a market appraisal for a property is more of an art than a science though we take every step possible to ensure we attain the highest level of accuracy.
During the appraisal process we endeavor to present highly relevant comparable properties that have recently sold in the local area to justify our suggested marketing price. Usually we prove to be very accurate in our pricing whilst being able to generate significant early interest given the quality and reach of our marketing.
We did discuss our suggested market value with a family member who was dealing with the sale as well as with the occupier, and was given the go ahead to bring the property to the market. I do understand that at least one other valuation was carried out at the property by a rival estate agent. When finalizing a price, we can only give our best recommendation as it is ultimately the vendor’s decision to decide the price they want to list their property at.
The buyers we found offered very close to the asking price and were in a strong position to move forward quickly as cash purchasers. We did have a few ongoing viewings planned that we had tried to book in but we were generally unable to make contact or to leave messages regarding these viewings. Once the sale was agreed we kept these buyers on file in case the sale fell through for unexpected reasons. Once a sale is agreed we are legally obliged to put any further offers forward. We had no further offers come forward in this instance. I sincerely hope that the former occupier is enjoying her new life in Yorkshire and is greatly benefiting from being that much closer to the family.
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Client de confiance
7 years ago
Thank you B O P. Highly recommened.
Service received from the start excellent. Friendly and Knowledgeable staff. kept informed throughout.
Matt Davey
Bond Oxborough Phillips
7 years ago
We are pleased to hear that you had a great experience selling through us David, thank you for your kind review and for choosing Bond Oxborough Phillips to market your property.
Best regards,
Matt - Bideford Office
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TC
Trusted Customer
7 years ago
Ce que Trusted Customer a dit à propos de Bond Oxborough Phillips:
excellent throughout the process
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TC
Trusted Customer
7 years ago
Ce que Trusted Customer a dit à propos de Bond Oxborough Phillips:
Perfection
I am just so glad I went with Bond Oxborough Phillips - they were efficient friendly and helpful. Mark especially went out of his way to make sure he found not one but two purchasers after the first...
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Client de confiance
7 years ago
All the team were fantastic, Matt, Alex and Lee Were all very friendly and professional making the whole proccess seamless. Thank you lovely people.
Matt Davey
Bond Oxborough Phillips
7 years ago
Thank you for your review, it was a pleasure securing your new home for you and I hope your plans with the garden flourish and the property serves to be a great home for many years to come!
Thanks again,
Matt - Bideford Office
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Trusted Customer
Torrington
7 years ago
Ce que Trusted Customer a dit à propos de Bond Oxborough Phillips:
An excellent service
An excellent service. When doing the initial viewings we found the staff to be well informed and helpful. As the purchase progressed Helen, in particular, was fantastic, keeping us updated throughout...
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Trusted Customer
7 years ago
Ce que Trusted Customer a dit à propos de Bond Oxborough Phillips:
They were quick and efficient
Wayne
Bond Oxborough Phillips
7 years ago
Thank you for your feedback, if we can help you in the future please give me a call.
Best wishes Wayne
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TC
Trusted Customer
7 years ago
Ce que Trusted Customer a dit à propos de Bond Oxborough Phillips:
very good all round service very happy
Alex Gallifent
Bond Oxborough Phillips
7 years ago
Thank you for your great feedback, and thank you once again for using Bond Oxborough Phillips!
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Client de confiance
7 years ago
New house day .. Bideford
Other than one man, they have been efficient, courteous and enthusiastic.
There is a young lad who had no knowledge of the property and could not answer questions. He lacked enthusiasm. He may have...
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Alex Gallifent
Bond Oxborough Phillips
7 years ago
I really appreciate your feedback on this matter and for the subsequent clarification you have provided to my personal email. The feedback you have provided above has been invaluable to me in assessing a weak point in our overall service. Working in a service industry I get very annoyed when I encounter below par service when I am out and about and I wish I had the courage to speak up about it as you have. I have now coached my colleague on the situation and how he was perceived. I am sure his intention was not to be rude but he clearly came across as lacking in enthusiam and self awareness. I am optimistic that this will be a positive lesson for him and am sure he will be able to "raise his game" to the standards that we expect as Bidefords leading Estate Agency. I wish you health and happiness in your new home and we will be delighted to assist you in any way we can in the future.
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Client de confiance
7 years ago
A very professional firm who go the extra mile to secure a sale.
Very professional from the first meeting with Alex. Good advice given regarding valuation of our property and excellent photographs taken. Once a buyer was found, Philippa was a great help in...
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Alex Gallifent
Bond Oxborough Phillips
7 years ago
Thank you for taking the time to leave feedback and for using the services of Bond Oxborough Phillips. It was a pleasure to work for you, and I am so glad that the sale went through in the end. I wish you both the greatest possible amount of health and hapiness for the future.
We're Bond Oxborough Phillips, an independent estate agency with offices based in North Devon and North Cornwall. We've been successfully selling and letting property for over 25 years.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
We're Bond Oxborough Phillips, an independent estate agency with offices based in North Devon and North Cornwall. We've been successfully selling and letting property for over 25 years.
