Bluecrest Wellness Commentaires

Good Afternoon Andrew, I am very sorry to hear about your experience on the day. I have also looked in to your concerns regarding the feedback you provided. I can see that we have had this, and that a colleague has responded to your email. However, I can also see that this did not reach you and we have receive an alert that this has failed. I will look in to this and I will call you tomorrow as soon as I can see why this has happened. We are always welcoming of any feedback whether its positive or more constructive. I look forward to talking to you, Kind Regards Rob

Good Afternoon, Thank you for your rating and for taking the time to leave a review. We're pleased to hear that you had a positive experience overall. We're sorry if any of the information discussed during your assessment came across as alarming. As Health Assessment Specialists do not have access to results at the time of the appointment, any discussions around health markers are intended to be general information rather than an interpretation of individual results. We appreciate your feedback and have shared your comments with the relevant team for review. Kind Regards, Rob

Good Afternoon, Thank you for your rating and for taking the time to leave a review. We're pleased to hear that you had a good experience overall. We're sorry that the venue was a little warm during your visit, and we've shared this feedback with our Venues Team for review. Kind Regards, Rob

Good Afternoon, Thank you for taking the time to leave a review. We're sorry to hear that your experience did not meet your expectations. While we're pleased that the concerns you raised have now been resolved through your complaint, we regret that your experience on the day and in your subsequent interactions left you feeling disappointed. If there is anything further we can do to assist, please don't hesitate to contact our Customer Success Team. Kind Regards, Rob

Good Afternoon, Thank you for your rating and for taking the time to leave a review. We're delighted to hear that you had a good experience throughout the process. Providing a straightforward and positive health assessment experience is exactly what we aim to achieve. Kind Regards, Rob

Good afternoon John, Thank you for taking the time to share your feedback. We're sorry to hear that you are still waiting for your printed report. We understand that many customers value having a hard copy of their results to review and keep for future reference. Printed reports can take up to 21 days from the date of your assessment to arrive, as they need to be printed and sent by post. If it has been longer than 21 days, or if you have any concerns about the status of your report, please don't hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI) and we will be happy to look into this for you. Please accept our apologies for any inconvenience caused. Warm regards, Thomas

Good afternoon Salome, We're delighted to hear that you had such a positive experience with Bluecrest. It's wonderful to know that our team helped make your assessment a great one. Providing a professional, friendly, and informative service is incredibly important to us, so we're pleased that this was reflected in your experience. Thank you for taking the time to share your feedback and for your kind words. We'll be sure to pass your comments on to the team, who will be delighted to receive them. Warm regards, Thomas

Good afternoon, We're delighted to hear that you found the service excellent and that the assessment provided a helpful overview of your health. It's wonderful to know that the information gave you valuable insight into your wellbeing. We recognise that understanding your health is built from many different pieces of information, and we're pleased that your Bluecrest assessment has been a useful part of that wider picture. Thank you for taking the time to share your feedback. Your kind comments are greatly appreciated and will be shared with the team. Warm regards, Thomas