I thought the property was expensive compared to other 3 bedroom cottages in other brochures. Kitchens were offered with washing machine and or dishwasher this property had neither. We plan to return but will research the cottages more carefully next time. The third bedroom was reached by a separate staircase which I do not believe was mentioned in the write up.
Best of Suffolk
Best of Suffolk
12 years ago
Thank you for your feedback. We have checked the website and believe that the description of facilities is accurate, however we will now make it clearer that a dishwasher is not provided. We hope we can welcome you back.
Best of Suffolk Customer Services
Friendly and professional staff who helped on the 2 visits we had at Knottebu when we encountered problems with the TV/DVD/Sky system and heating on the 2nd visit and the lack of heating for 1.5 days
Very good - I've booked the same cottage with em 6 times & always been very pleased in terms of cleanliness, up keep & general maintenance as well as ease of booking.
Really good company to deal with. The online brochure is good and I do remember calling with a query (just can't remember what the query was!), but I recall that the issue was dealt with...
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Avis sur des produits
Date d'achat : 26/09/2013
0
Partager
Client de confiance
12 years ago
Website very easy to navigate and most of the properties are good quality.
This was my first booking. The web site was clear and gave good information which corresponded exactly to the property - except that it was probably better than I expected from the description! The...
Thank you for your feedback – we are sorry to hear that the property was not up to our usual high standards. If you had contacted us during your stay we would have immediately ensured the issues were resolved.
Best of Suffolk Customer Services
Avis sur des produits
Date d'achat : 15/08/2013
0
Partager
Client de confiance
12 years ago
Efficient organisation with good quality accommodation
Best of Suffolk has a handpicked selection of over 400 stylish self-catering holiday cottages in Suffolk. We strive to offer all of our guests well-appointed properties in amazing locations.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Best of Suffolk has a handpicked selection of over 400 stylish self-catering holiday cottages in Suffolk. We strive to offer all of our guests well-appointed properties in amazing locations.
