Merchant Logo

Baby Planet (uk) Commentaires

Classé
Excellent
Service
4.1
/5
Produit
4.2
/5

5

4

3

2

1

294

41

18

15

61

429

avis au cours de l’année écoulée

Afficher tous les 4,308 commentaires
Client de confiance
10 years ago
Date d'achat : 11/10/2014
Excellent service and very helpful when I contacted them on the phone regarding delivery. Would…
Excellent service and very helpful when I contacted them on the phone regarding delivery. Would definitely recommend!
0
Partager
Client de confiance
10 years ago
Date d'achat : 27/09/2014
Was told item was in stock and would be delivered following week but ended up…
Was told item was in stock and would be delivered following week but ended up having to wait 5 weeks
0
Partager
Client de confiance
10 years ago
Date d'achat : 11/10/2014
I was promised that the bag I ordered would arrive immediately. 3 months later it's still…
I was promised that the bag I ordered would arrive immediately. 3 months later it's still not here. The provider is mamas and papas. I wouldn't have placed the order if I'd known about the delay....

Tout lire
Merchant Logo
Baby Planet (uk)
Baby Planet (uk)
10 years ago
please accept sincere our apologies for all the inconvenience caused. We have taken your comments on board and will try our very best to keep customers more informed if there are longer delays then initially expected. we do appreciate your custom and again are really sorry for the delays. thanks Baby Planet Customer Service Management
0
Partager
Client de confiance
10 years ago
Date d'achat : 27/09/2014
Delivery took a little longer than advised, but they were quick to respond to emails…
Delivery took a little longer than advised, but they were quick to respond to emails and buggy arrived complete and well packaged.
0
Partager
Client de confiance
10 years ago
Date d'achat : 27/09/2014
Very good service.
0
Partager
Client de confiance
10 years ago
Date d'achat : 11/10/2014
Late delivery of goods ordered without having been informed at point of order. Very difficult…
Late delivery of goods ordered without having been informed at point of order. Very difficult to get through in the phone, busy tone most of the time. Delivery service inferior where delivery...

Tout lire
Merchant Logo
Baby Planet (uk)
Baby Planet (uk)
10 years ago
please accept our sincere apologies for all the delivery issues and inconvenience caused. Our customer service team will contact you to apologise in person. thanks Baby Planet Customer Service Management Customer Service Management
0
Partager
Client de confiance
10 years ago
Date d'achat : 27/09/2014
I order £900 of products, it arrived in four days as arranged, great service!!
0
Partager
Client de confiance
10 years ago
Date d'achat : 11/10/2014
Item came exactly as ordered, very pleased with the service.
0
Partager
Client de confiance
10 years ago
Date d'achat : 11/10/2014
I visited the bluewater show in October and the service I received was fantastic. I ordered…
I visited the bluewater show in October and the service I received was fantastic. I ordered boori cot and the urbo 2 pushchair . I explained I needed these delivered quickly and they marked my...

Tout lire
0
Partager
Client de confiance
10 years ago
Date d'achat : 27/09/2014
Ordered a product at a baby Show. Service and price was great but the issues…
Ordered a product at a baby Show. Service and price was great but the issues started after we passed the expected delivery date. We could not get hold of anyone on the phone, after 2 days we did and...

Tout lire
0
Partager
À propos de Baby Planet (uk)
Established in 2002 a family owned business, we have rapidly grown to become one of the largest and respected nursery retailers in the East Midlands. A huge part of our growth and success has come from our policy to serve each customer individually with fully trained staff in all areas, providing the best one to one service possible with honest and helpful advice for your new arrival. We host most of the leading brands such as Bugaboo, Mamas and Papas, Boori, Kidsmill, Silvercross, ICandy,Joolz ,Cosatto and many more all under one roof making us the one stop baby shop.
Tout lire
34-36 Western Rd, Leicester, Leicestershire, LE3 0GA, United Kingdom
Award

Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.

Pourquoi faire confiance aux avis de Feefo ?

À propos de Baby Planet (uk)
Established in 2002 a family owned business, we have rapidly grown to become one of the largest and respected nursery retailers in the East Midlands. A huge part of our growth and success has come from our policy to serve each customer individually with fully trained staff in all areas, providing the best one to one service possible with honest and helpful advice for your new arrival. We host most of the leading brands such as Bugaboo, Mamas and Papas, Boori, Kidsmill, Silvercross, ICandy,Joolz ,Cosatto and many more all under one roof making us the one stop baby shop.