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Baby Planet (uk) Commentaires

Classé
Excellent
Service
4.2
/5
Produit
4.2
/5

5

4

3

2

1

339

45

16

14

66

480

avis au cours de l’année écoulée

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Client de confiance
10 years ago
Date d'achat : 11/10/2014
Process is unnerving as the only confirmation given is a receipt with no real contact…
Process is unnerving as the only confirmation given is a receipt with no real contact details.
0
Partager
Client de confiance
10 years ago
Date d'achat : 27/09/2014
Disgusting how rude to pass my information on without my concent and at least spell…
Disgusting how rude to pass my information on without my concent and at least spell my name correctly how ignorant. Lastly I cancelled my order and waited ages for my refund! !!! Talk about breach...

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Baby Planet (uk)
Baby Planet (uk)
10 years ago
please accept our sincere apologies for all the inconvenience caused. We do manually type up the customer details and on occasions the letters are not always easily readable on the carbon copy we have. The feedback form is sent from us and not a third party. please rest assure we have not provided your information to any other organisation. we have taken you off the mailing list. please accept our apologies. thanks Baby Planet Customer Service Management
0
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Client de confiance
10 years ago
Date d'achat : 27/09/2014
Had a good day at the baby show in Manchester, it was very all run…
Had a good day at the baby show in Manchester, it was very all run and organised. We bought a pushchair and a car seat for delivery as well as a few smaller items. The shopping experience was great...

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0
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Client de confiance
10 years ago
Date d'achat : 27/09/2014
AVOID AVOID AVOID
AVOID AVOID AVOID
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Baby Planet (uk)
Baby Planet (uk)
10 years ago
please accept our sincere apologies for all the inconvenience caused. Our customer service team will contact you to apologise in person. thanks Baby Planet Customer Service Management Customer Service Management
0
Partager
Client de confiance
10 years ago
Date d'achat : 27/09/2014
Communication could be improved when there is a wait for orders to come into stock.…
Communication could be improved when there is a wait for orders to come into stock. Waiting for baby furniture is an anxious time not knowing if it'll arrive before baby.
0
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Client de confiance
10 years ago
Date d'achat : 27/09/2014
Thank you great service and prices.
0
Partager
Client de confiance
10 years ago
Date d'achat : 27/09/2014
First bad experience was when we were contacted after the baby show and told we…
First bad experience was when we were contacted after the baby show and told we had been quoted the incorrect price and owed more money. Understand mistakes can be made but there was no suggestion...

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Baby Planet (uk)
Baby Planet (uk)
10 years ago
please accept our sincere apologies for all the delivery issues and inconvenience caused. Our customer service team will contact you to apologise in person. thanks Baby Planet Customer Service Management Customer Service Management
0
Partager
Client de confiance
10 years ago
Date d'achat : 27/09/2014
Order arrived on time & no problems
0
Partager
Client de confiance
10 years ago
Date d'achat : 27/09/2014
I ordered my product at the baby show then received a phone call to confirm my…
I ordered my product at the baby show then received a phone call to confirm my order however the wrong colour had been ordered. I was told my product would be delivered within that week, then I...

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Merchant Logo
Baby Planet (uk)
Baby Planet (uk)
10 years ago
please accept our sincere apologies for all the delivery issues and inconvenience caused. Our customer service team will contact you to apologise in person. thanks Baby Planet Customer Service Management Customer Service Management
0
Partager
Client de confiance
10 years ago
Date d'achat : 11/10/2014
Excellent service and very helpful when I contacted them on the phone regarding delivery. Would…
Excellent service and very helpful when I contacted them on the phone regarding delivery. Would definitely recommend!
0
Partager
À propos de Baby Planet (uk)
Established in 2002 a family owned business, we have rapidly grown to become one of the largest and respected nursery retailers in the East Midlands. A huge part of our growth and success has come from our policy to serve each customer individually with fully trained staff in all areas, providing the best one to one service possible with honest and helpful advice for your new arrival. We host most of the leading brands such as Bugaboo, Mamas and Papas, Boori, Kidsmill, Silvercross, ICandy,Joolz ,Cosatto and many more all under one roof making us the one stop baby shop.
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34-36 Western Rd, Leicester, Leicestershire, LE3 0GA, United Kingdom
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À propos de Baby Planet (uk)
Established in 2002 a family owned business, we have rapidly grown to become one of the largest and respected nursery retailers in the East Midlands. A huge part of our growth and success has come from our policy to serve each customer individually with fully trained staff in all areas, providing the best one to one service possible with honest and helpful advice for your new arrival. We host most of the leading brands such as Bugaboo, Mamas and Papas, Boori, Kidsmill, Silvercross, ICandy,Joolz ,Cosatto and many more all under one roof making us the one stop baby shop.