Poor costumer service. Blue light card discount did not work and never got a reply regarding why
Richard
Bababing!
3 years ago
Hello Rita! Thank you for your feedback. I have searched the email inbox and the spam folders and we haven't received an email from you, unfortunately. Of course, had we been aware of an issue we would have resolved for you very quickly. It's always great to have the opportunity to resolve a query prior to a customer leaving a review and all emails are replied to within 24 hours (often much sooner). Kind Regards, Richard
Avis sur des produits
Date d'achat : 12/03/2023
0
Partager
Client de confiance
3 years ago
Great customer service very quick delivery snd was Kristen I formed of when dispatch Jed and delivery
Richard
Bababing!
3 years ago
Hi, thank you for your kind review! So pleased that you love the Raffi! https://bababing.com/collections/pushchairs
Absolutely incredible customer service- Jamie and Richard were so so helpful and even contacted me once i placed my order to confirm shipping etc. Never had such amazing customer service.
Richard
Bababing!
3 years ago
Hi Jazmine! Thank you for taking the time to write a kind review for us. I'm so pleased that you are happy with your experience and if we can be of any further assistance please do not hesitate to contact us. Kind Regards, Richard (and Jamie!)
Avis sur des produits
Date d'achat : 24/02/2023
0
Partager
CG
Colette Guinea
3 years ago
Ce que Colette Guinea a dit Ă propos de Bababing!:
Great personal customer service
Richard
Bababing!
3 years ago
Hi Colette - thank you for your 5 star review. It really is appreciated! Richard
Unfortunately first purchase did not arrive, contacted and dealt with immediately and a replacement product sent. Excellent customer service and beautiful exactly as described baby changing bag!...
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Richard
Bababing!
3 years ago
Hi Maria! Thank you so much for taking the time to write a review for us. Really pleased that we managed to get sorted and that replacement out to you promptly. Enjoy the changing bag and anything you need give me a shout. Kind Regards, Richard
The delivery is lengthy. I ordered my item in the first week of February and still have not received it. I appreciate there are Mail delays at present but I’ve had no updates nor am not reassured it...
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Richard
Bababing!
3 years ago
Hi Rachel thank you for taking the time to leave feedback. I am really pleased that we managed to get this sorted for you. As discussed, the order left Bababing promptly but appeared to have been lost in post via Royal Mail. We were happy to dispatch the replacement right away for you. If you require any further assistance please contact me directly richard@bababing.com. Many Thanks!
Avis sur des produits
Date d'achat : 12/02/2023
0
Partager
Client de confiance
3 years ago
Excellent service. Was kept up to date throughout my order on it's status and where it was. Delivery to my son, his partner and my new grandson wasn't a problem either, so thank you.
Richard
Bababing!
3 years ago
Thank you for taking the time to leave feedback. Really pleased that your grandson loves his new swing! Kind Regards Richard
