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Avis sur AXA Commercial Lines and Personal Intermediary | Avis sur le service client de https://www.feefo.com/reviews/axa-commercial-lines-and-personal-intermediary | Feefo

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Client de confiance

8 years ago

The staff are great - friendly and helpful although it would seem the information provided is not always correct. Dates given for work to be carried out and then garage contradicts this. Communicati

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Client de confiance

8 years ago

Louise Cogswell (AXA) is well aware of how dreadful the claims service has been on this case. Your approved repairer Nationwide totally deficient.

Sam Iron

AXA Commercial Lines and Personal Intermediary

8 years ago

Dear Liz, Thank you for taking the time to leave feedback. We are really disappointed that your experience with Nationwide has not met the high standards that we expect. Your feedback to Louise is important to us and is being reviewed and will also help us improve our service in the future. Kind regards Sam Iron - AXA Insurance

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Mr Brian Lewis

8 years ago

Ce que Mr Brian Lewis a dit à propos de AXA Commercial Lines and Personal Intermediary:

Axa was very good but RENEW a firm they had to clean and settle the claim only offered half of the estimated renew price and were very arrogant with their attitude towards settling. I will not. Buy a

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Julie Dobson

AXA Commercial Lines and Personal Intermediary

8 years ago

Dear Brian, Thank you for taking the time to leave feedback - we really appreciate it. We are really disappointed that your experience with RENEW did not meet the high standards that we expect. This feedback will be passed to our supplier relationship team and will certainly help us to improve our service in future. Many Thanks, Julie – AXA Insurance

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Client de confiance

8 years ago

Very pleased with professional and prompt service. AXA also telephoned me on two occasions to ask for an update of repair status. Settlement of my claim was also very prompt and I would happily recomm

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Emma Claxton

AXA Commercial Lines and Personal Intermediary

8 years ago

Dear Peter and Susan it is great to hear that you are pleased with our service and would recommend us as an insurance company. We do like to ring our customers to check the progress of claims and to offer our support where we can. Your feedback is much appreciated Emma Commercial Claims

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Client de confiance

8 years ago

According to the info I have on line, the claim is still "open". However my insurance quote for next year more than doubled???? Unfortunately, it was renewed for the same money as last year, elsewhe

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MrCRAIGHADLEY

8 years ago

Ce que MrCRAIGHADLEY a dit à propos de AXA Commercial Lines and Personal Intermediary:

Excellent service on all departments

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MrsLYNNWARD

8 years ago

Ce que MrsLYNNWARD a dit à propos de AXA Commercial Lines and Personal Intermediary:

Totally professional service Prompt efficient and caring

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MrsLisaDennison

8 years ago

Ce que MrsLisaDennison a dit à propos de AXA Commercial Lines and Personal Intermediary:

They were efficient and friendly through out the hole proses.

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Josephine Carol Manners Edney

8 years ago

Ce que Josephine Carol Manners Edney a dit à propos de AXA Commercial Lines and Personal Intermediary:

Holly Page of your claims department dealt with the storm claim efficiently and promptly. I couldn't be more impressed.

Emma Claxton

AXA Commercial Lines and Personal Intermediary

8 years ago

Dear Josephine We are delighted that you were impressed with the speed of service. I will pass on your kind comments to Holly. Thank you for taking the time to provide us with some feedback. Regards Emma Commercial Claims

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Client de confiance

8 years ago

The insurance company has so far not advised is on the property claim. I would really like to ratethe service but unable to do so . Perhaps you can advise me what has been finalised thank you . On

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Mel Gray

AXA Commercial Lines and Personal Intermediary

8 years ago

Dear Mr Caring Thank you for taking the time to leave feedback - we appreciate it My colleague Martin Gibbons has been trying to get in contact with you and has left you a voicemail. If you could give him a call on 01204 815653 we can then discuss this matter further Many Thanks Melanie Gray

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À propos de AXA Commercial Lines and Personal Intermediary

AXA Insurance underwrites a wide range of general insurance products, mostly in the intermediated market, where we specialise in Personal and Commercial Lines. We also underwrite products for some of the UK's leading brands. AXA Commercial Lines and Personal Intermediary is part of AXA Insurance UK plc, which belongs to the AXA group of companies.

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47 Mark Lane, London, Greater London, EC3R7QQ, United Kingdom

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