Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Avensure | Avis sur le service client de https://www.feefo.com/reviews/avensure | Feefo

Afficher tous les 598 commentaires

Client de confiance

Vérifié par Feefo

7 years ago

Good advise but not required on regular basis ' and therefore is quite expensive service. Regular advisory informative newsletters or seminars for customers could be beneficial and add to the service.

Richard

Avensure

7 years ago

Many thanks for taking the time to provide your review of our services. We are very pleased to hear that the quality of the advise you are receiving is to your satisfaction.

In terms of the newsletters, as an Avensure client you should be receiving our HR24 and Safety Signpost emails, is this the case? We also have a selection of online training courses available which you may or not be aware about.

Is it worth me arranging for somebody to give you a quick call to run through everything you have available to you as a client? It's important for us that you feel you are receiving value for money from our service on the whole.

Kind regards

Richard

Cath

Vérifié par Feefo

7 years ago

Ce que Cath a dit à propos de Avensure:

Very good

Richard

Avensure

7 years ago

Hi Catherine

We are happy to hear that you are satisfied with our service, please don't hesitate to tell us about anything you think we could do extra or better in the future. We greatly appreciate the time taken to provide your Avensure review.

Kind regards

Richard

Abhishek

Vérifié par Feefo

7 years ago

Ce que Abhishek a dit à propos de Avensure:

Sylwia is always excellent and helps us address our business related issues.

Richard

Avensure

7 years ago

Hi Abishek

Great news to hear that Sylwia is assisting you and helping you with your issues. Many thanks for taking the time to provide your Avensure service review.

Kind regards

Richard

Peter

Vérifié par Feefo

7 years ago

Ce que Peter a dit à propos de Avensure:

FIRST CLASS

The advice given has been first class. Helped us everything step of the way, nothing is too much trouble. Very quick with responses.

Richard

Avensure

7 years ago

Hi Peter

That's fantastic, thank you so much for taking the time to provide your review and great to hear you are enjoying using our service.

Kind regards

Richard

Stephen

Vérifié par Feefo

7 years ago

Ce que Stephen a dit à propos de Avensure:

Nothing ever gets resolved.

Catherine

Vérifié par Feefo

7 years ago

Ce que Catherine a dit à propos de Avensure:

great advice every time and very easy to get through to speak to someone on the phone.

Richard

Avensure

7 years ago

Hi Catherine

Many thanks indeed for taking the time to provide your Avensure review.

Kind regards

Richard

Client de confiance

Vérifié par Feefo

7 years ago

Great.

Richard

Avensure

7 years ago

Thank you very much for providing your review, we appreciate it greatly.

Kind regards

Richard

Gitesh

Vérifié par Feefo

7 years ago

Ce que Gitesh a dit à propos de Avensure:

good supportive team

Richard

Avensure

7 years ago

Hi Gitesh

Good news, I'm really pleased to hear you are happy with our service. Thanks a lot for taking the time to provide your Avensure review.

Kind regards

Richard

Carrie

Vérifié par Feefo

7 years ago

Ce que Carrie a dit à propos de Avensure:

Fundamental to your business

Always at the end of the phone with good sound advice. Nothing is too much trouble and they visit you regularly with updates in the industry. Every business should have this service for peace of...

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Richard

Avensure

7 years ago

Hi Carrie

It's great to hear that you are really benefiting from our service. Thanks a lot for taking the time to provide your review of Avensures service.

Kind regards

Richard

Vanda

Vérifié par Feefo

Felixstowe

7 years ago

Ce que Vanda a dit à propos de Avensure:

Timely and Professional Customer Service

Respond in a timely way. Friendly yet professional.

Richard

Avensure

7 years ago

Hi Vanda

We appreciate your feedback and thank you for the time taken to carry out your Avensure review. Please don't hesitate to contact us if we can be of further assistance to you.

Kind regards

Richard

Vous n’avez pas été invité(e) à fournir un avis ?

Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.

Que sont les Trusted Service Awards ?

Pourquoi faire confiance aux avis de Feefo ?

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Avensure Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?