Hey,
Thanks for leaving us a review.
I am sorry you've had an issue with your item. I can see a member of the team was able to help resolve this issue. I am sorry that you felt the experience fell short on this occasion. We are always working to improve our customer experience, and we take feedback on board to improve in the future :)
A&M x
Avis sur des produits
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks for taking the time to leave us a review.
The returns process can take up to 14 working days from the day we receive it. At the moment due to lockdown, we are also receiving a high volume of store returns meaning the process may take a little longer. Sorry for the inconvenience.
A&M x
Date d'achat : 23/02/2021
0
Partager
Client de confiance
Vérifié par Feefo
5 years ago
I had an issue with my first order and Astrid and Miyu very kindly let me return this order and choose something else even after several months. Excellent customer service and I’m now very happy with...
Lire plus
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you enjoyed the experience and thanks for shopping with us :)
A&M x
Avis sur des produits
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
I recommend using the free styling session, it was rushed which I understand, but the goal was to make you love the A&M pieces they create. That was a success.
I loved most of the pieces I bought,...
Lire plus
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you enjoyed the experience and thanks for shopping with us :)
I am sorry to hear you have had a bad experience with one of our items,
Please emailcustomercare@astridandmiyu.comand our team would be happy to help you :)
A&M x
Avis sur des produits
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks for taking the time to leave us a review,
I am sorry to hear you have had a bad experience with one of our items,
Please emailcustomercare@astridandmiyu.comand our team would be happy to help you :)
A&M x
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
Date d'achat : 22/02/2021
0
Partager
Client de confiance
Vérifié par Feefo
5 years ago
Schneller Versand und tolle Qualität!
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you enjoyed the experience and thanks for shopping with us :)
A&M x
Avis sur des produits
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
Hey,
Thanks so much for leaving us a review,
Glad to hear you enjoyed the experience and thanks for shopping with us :)
A&M x
Date d'achat : 22/02/2021
0
Partager
SA
shaden alnasser
Vérifié par Feefo
5 years ago
Ce que shaden alnasser a dit à propos de Astrid and Miyu:
I still didn’t receive my purchase
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks for taking the time to leave us a review,
I am sorry to hear you have had a bad experience. Please emailcustomercare@astridandmiyu.comand our team would be happy to help you :)
A&M x
Avis sur des produits
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for taking the time to leave us a review.
I am sorry that you felt the experience fell short on this occasion. We are always working to improve our customer experience, and we take feedback on board to improve in the future. At the time we were experiencing delivery delays due to Covid and Brexit which were outside our control, and I am glad to see you received your items albeit with a delay. I am sorry for the inconvenience.
Please email customercare@astridandmiyu.com and our team would be happy to help you :)
A&M x
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for taking the time to leave us a review.
I am sorry that you felt the experience fell short on this occasion. We are always working to improve our customer experience, and we take feedback on board to improve in the future. At the time we were experiencing delivery delays due to Covid and Brexit which were outside our control, and I am glad to see you received your items albeit with a delay. I am sorry for the inconvenience.
Please emailcustomercare@astridandmiyu.comand our team would be happy to help you :)
A&M x
Date d'achat : 22/02/2021
0
Partager
MK
Marie Kaplanis
Vérifié par Feefo
Newcastle upon Tyne
5 years ago
Ce que Marie Kaplanis a dit à propos de Astrid and Miyu:
Items are beyond cute just what I was hoping for. Superb quality perfect for daily use dainty yet impactful. A little bit on the pricey side but one can never compromise on quality, right?. Will see...
Lire plus
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you enjoyed the experience and thanks for shopping with us :)
A&M x
Avis sur des produits
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
Date d'achat : 22/02/2021
0
Partager
NM
Naomi Mitchell
Vérifié par Feefo
5 years ago
Ce que Naomi Mitchell a dit à propos de Astrid and Miyu:
Slick service, arrived in a timely manner. Website easy to use
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you enjoyed the experience and thanks for shopping with us :)
A&M x
Avis sur des produits
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you enjoyed this option for limited packaging. You can select limited packaging for each individual item, I'm sorry if this wasn't clear when checking out. Thanks for shopping with us :)
A&M x
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review.
The ring sizes come in letters and we also have a size guide in the help section for future reference. Thanks for shopping with us :)
A&M x
Date d'achat : 22/02/2021
0
Partager
KF
Kate Fox
Vérifié par Feefo
5 years ago
Ce que Kate Fox a dit à propos de Astrid and Miyu:
Initially loved the necklaces and bracelets purchased as Xmas presents. However one of the bracelets broke within first two months so disappointed in the overall quality
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks for taking the time to leave us a review,
I am sorry to hear you have had a bad experience with one of our items,
Please emailcustomercare@astridandmiyu.comand our team would be happy to help you :)
A&M x
Avis sur des produits
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks for taking the time to leave us a review,
I am sorry to hear you have had a bad experience with one of our items,
Please emailcustomercare@astridandmiyu.comand our team would be happy to help you :)
A&M x
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
